Job Description

Lead and elevate a high performing team to even greater heights

Our team and what we’ll accomplish together

The Direct-To-Consumer (D2C) channel team is a fast-paced and high performing residential sales team that is at the forefront of innovation for TELUS’ go-to-market strategy. We are a team empowered to make decisions, develop strategies and drive results. We have a passion for delivering results and being a part of consistent growth within our sales organization. Meaningful collaboration and engagement is at the core of our operating principles and we are energized by accountability, celebrating recognition and having the confidence to deliver what we set out to achieve. We are looking for an experienced sales training and learning development rock star who is motivated by accomplishing the following together.

What you’ll do

Ready to transform how our sales teams win? Join TELUS as a Learning Consultant and become the driving force behind sales excellence across Quebec's most dynamic markets. You'll design and deliver high-impact training strategies for our Door-to-Door sales teams on core wireline and wireless products, partnering seamlessly with Marketing, Product, and Sales Operations to standardize learning initiatives that directly fuel front-line success. As an experienced sales training and learning development leader, you'll own the strategy and execution of transformative programs that measurably impact sales performance, rep engagement, and customer outcomes. If you're a motivated, energetic learning rock star who thrives in collaborative environments and understands that great training enables success, this is your opportunity to shape how we develop talent at TELUS.

Here’s how

• Own the activation, material development and curriculum design of key seller-focussed training strategies tied to GTM objectives
• Leverage various learning tools with the goal of delivering dynamic learning modules that will engage an adult learner
• Identify & interlock with key stakeholders on specific sales upskilling & training requirements to increase sellers confidence and program sustainment
• Facilitate in-person trainings and equivalent ‘train-the-trainer’ sessions
• Coordinate training delivery and execution nationally through our regional sales operations teams
• Execute flawless collaboration and consistent communication with key stakeholders in Marketing, Product and Sales Operations to deliver the required outcomes
• Operate as a change-maker, consistently looking for opportunities to improve our sales motion and transform our sales teams ability to deliver results

Qualifications

What you bring

• You’re the missing piece of the puzzle
• You have a strong track record and experience in Sales Training & Certification
• You have a passion for developing and enabling sales professionals to achieve outstanding outcomes
• You excel in fast-moving, transformative work environments
• You are an excellent communicator and proficient in training facilitation
• You’re an ambitious and motivated individual who takes pride in getting the job done
• You ‘lean-in’ to owning decision making and driving programs across cross-functional teams
• You have a consistent hunger for designing learning paths and initiating change

Great-to-haves

• Background in telecommunications and digital transformation
• Professional training certification or adult learning experience viewed as an asset
• Experience in strategic consulting viewed as an asset

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.