Job Description

Core Responsibilities

• Consult with internal and external partners to conduct learning and performance needs assessments and define clear performance outcomes.

• Apply an understanding of how people learn at work to make informed design decisions that account for learner context, accessibility, and real‑world application.

• Lead the strategy, design, development, and/or curation of learning experiences using user centered design principles and established accessibility best practices.

• Build and maintain trusted relationships with stakeholders through clear, consistent communication.

• Recommend and implement learning solutions that align with divisional goals.

• Manage multiple projects through the full lifecycle using established project management tools and practices.

• Evaluate learning effectiveness and learning practices, using data and feedback to improve individual solutions and the broader learning approach.

• Pilot and iterate on new learning methods, technologies, and delivery formats.

• Participate in special projects and perform other duties as assigned.

Qualifications

• Minimum of 5 years of progressive experience in learning and development, with demonstrated strength in instructional design, learning experience design, and content development or curation.

• Proven experience designing learning experiences, with a strong portfolio across digital, blended, and instructor‑led formats.

• Proven experience conducting learning and performance consulting, including needs assessment, problem diagnosis, and recommending solutions aligned to business and performance outcomes.

• Demonstrated ability to manage and influence stakeholder relationships, partnering effectively with leaders and subject matter experts to inform design decisions.

• Ability to manage multiple projects independently, apply inclusive and accessible design practices, and collaborate effectively across teams.

• Experience working within an IT organization and partnering with engineering, product, data, cybersecurity, or technology leaders is preferred.

Key Skills

• Learning & Performance Consulting

• Learning Experience Design

• Technical Learning & IT Acumen

• Stakeholder Management & Influence

• Learning Measurement & Evaluation

• AI Literacy

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.