Job Description

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

The Learning Architect is responsible for designing, evolving, and stewarding Tricon’s Learning Architecture and scaled learning experiences across the organization. This role operates as a strategic advisor within O&TD, leading structured intake, diagnosing business needs, shaping scalable capability solutions, and ensuring learning initiatives align to organizational priorities and operating realities. They are accountable for the structured diagnostic and solutioning process, ensuring learning initiatives are strategically defined, appropriately scoped, and effectively executed to ensure engagement and impact.

While possessing strong instructional design expertise, the primary focus of this role is architecture strategy, consultative partnership, and system-level integration. The Learning Architect ensures Tricon Academy solutions are fit-for-purpose, culturally aligned, and forward-looking in a dynamic, fast-paced environment.

Essential Duties and Responsibilitiesinclude the following but are not limited to the job specifications contained herein.Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Learning Architecture Strategy & System Design

  • Design and evolve org-wide learning architecture framework, ensuring alignment with business strategy, organizational maturity, and O&TD priorities.

  • Proactively identify capability gaps, risks, and dependencies across the learning ecosystem.

  • Contribute to standards, governance, and decision criteria for evaluating and prioritizing learning initiatives.

  • Translate emerging business needs into structured capability roadmaps.

  • Continuously refine architecture based on feedback, adoption patterns, and organizational shifts.

• Strategic Intake & Consultive Partnership

  • Lead structured intake conversations to diagnose root business needs before solution development.

  • Partner with business leaders, HR, and service line stakeholders to clarify intent, define success criteria, and align on outcomes.

  • Determine and recommend appropriate solutions, including learning design, curation, external resources, process adjustments, or alternative interventions when aligned with organizational goals.

  • Align internally with O&TD leadership prior to finalizing and socializing recommendations.

  • Operate with diplomacy and sound judgment when advising stakeholders on solution direction.

• Instructional Design & Learning Solutions

  • Apply advanced instructional design expertise when building or overseeing high-impact learning solutions. (e.g., eLearning, ILT, vILT, micro-learning, blended, etc.)

  • Ensure all deliverables reflect audience-appropriate simplicity, clarity, and alignment to organizational culture.

  • Oversee or contribute to the design, development, and refinement of scalable learning programs as needed.

  • Evaluate whether solutions should be built internally, curated, or sourced externally.

  • Demonstrates fluency in modern instructional design tools and technologies (e.g., Articulate, Camtasia, Canva) and applies them as needed to deliver or oversee high-impact solutions.

• Architecture Governance & Alignment

  • Establish structured checkpoints and alignment milestones for major initiatives.

  • Leverage analytics and stakeholder feedback to evaluate effectiveness and inform architectural adjustments.

  • Reduce rework and inefficiencies through disciplined discovery and alignment processes.

  • Coordinates end-to-end learning program execution, including vendor management, communications, and stakeholder engagement for successful adoption.

  • Measures learning impact using analytics, KPIs, and learner feedback to assess effectiveness, ROI, and guide continuous improvement.

Qualifications:

• Demonstrated experience designing and evolving learning systems or frameworks within dynamic or evolving organizations.
• Proven ability to operate independently and drive progress in ambiguous environments without reliance on detailed direction.
• Experience partnering with senior leaders to diagnose business needs, shape strategic solutions, and align on outcomes.
• Strong systems thinking and problem-solving capability in complex stakeholder environments.
• Ability to assess organizational readiness and translate business priorities into scalable learning architecture.
• Experience balancing long-term strategic planning with disciplined execution in fast-paced environments.
• Exceptional stakeholder management, communication, and presentation skills.
• Demonstrated ability to navigate complex stakeholder environments with sound judgment and professional resilience.
• Experience operating in dynamic, high-growth, or evolving organizational environments.
• Demonstrated ability to translate complex learning concepts into business-relevant language aligned to organizational culture.
• Data-driven mindset with the ability to measure impact, identify adoption patterns, and refine architecture accordingly.
• Proven expertise in designing and implementing change initiatives that drive adoption and organizational capability growth.
• Advanced instructional design knowledge and fluency with modern learning technologies (e.g., Articulate 360, Adobe Captivate, Camtasia, etc.) applied as needed to support strategic solutions.
• Experience in session management during in-person and virtual environments.
• Experience with learning technologies such as Workday or similar LMS platforms.
• Experience in leadership development, competency frameworks, and skills-based learning initiatives.

Minimum Requirements:

• 10+ years of progressive experience in learning strategy, instructional design, and/or enterprise capability development.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Sitting/standing/movement: This role primarily involves seated work and computer use, with periodic standing and walking throughout the workday.
• Communication: Must be able to communicate effectively with coworkers, residents/clients, and vendors and to receive and convey information in a timely manner.
• Vision: Must be able to perform work requiring close vision, distance vision, and depth perception, such as reading screens/documents and navigating the work environment.
• Hand/arm use and upper-body activity: Regular use of hands and fingers for tasks such as keyboarding, operating office equipment, handling materials, and reaching for items.
• Posture and positioning: Occasionally require bending/stooping, kneeling, or crouching to access files, materials, or equipment.
• Lifting/carrying: Occasionally lift and/or move items up to 10 pounds.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$112,560.00 - $187,600.00

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.