Job Description

Main Responsibilities:

Learning and Development

• Conduct training needs assessments across departments.
• Design, develop, and implement training programs aligned with business goals.
• Coordinate internal and external training sessions, workshops, and e-learning.
• Monitor and evaluate training effectiveness and impact on performance.
• Maintain training records and ensure compliance with learning policies.

Performance Management

• Lead the annual KPI setting process in collaboration with department heads.
• Monitor and track employee performance against KPls.
• Facilitate performance reviews and provide guidance to managers.
• Identify performance gaps and recommend improvement actions.
• Support managers in coaching and development plans for staff.

Continuous Improvement

• Analyze performance data to identify trends and areas for improvement.
• Develop initiatives to enhance employee engagement and productivity.
• Collaborate with HR and leadership to align learning and performance strategies with organizational goals.

Main Requirement:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of experience in learning & development or performance management.
• Strong understanding of training methodologies and performance frameworks.
• Excellent communication, facilitation, and analytical skills.
• Proficiency in Microsoft Office.