Job Description

Job Location: Human Resources - DFW - Bedford, TX 76021
Position Type: Full TimeEducation
Level: 4 Year Degree
Job Category: Human ResourcesPRINCIPAL ACCOUNTABILITY
The Learning and Development Specialist (LDS) is responsible for administering and facilitating work-related learning and development programs to improve individual skills or organizational performance. This entails designing and delivering classroom and web-based training programs, organizing training logistics, administering the learning management system, and coordinating operational activities that enable the successful design and execution of learning programs and projects.
The LDS works closely with internal stakeholders and members of Human Resources to provide training and development for Carter BloodCare (CBC) employees. This includes implementing business and HR programs, creating and delivering training, continuously seeking process-improvement opportunities and supporting employee engagement.
The LDS exemplifies and champions CBC Core Values, Code of Conduct, and HR Service Standards, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the CRM is required to attend meetings and training sessions, as assigned.
Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular full-time attendance is required during normal working hours.

QualificationsEDUCATION
- Bachelor’s Degree from an accredited university, with a concentration in Human Resources (HR), Business Administration, Communications, or a learning-oriented field
- HR certification, preferred
EXPERIENCE
- Professional HR experience, preferred
- Minimum of 3 years of experience designing and delivering learning programs, with a strong focus on organizational development and training across instructor-led (ILT), virtual, and blended environments, either as a part of the Human Resources team or in collaboration with it
SKILLS AND KNOWLEDGE
- Proficiency in content development tools and course development, including performance-based and audio/video software
- Strong understanding of instructional design theories and models, research skills, data assessment, and informed decision making to create project plans and achieve milestones in line with strategic organizational objectives and consistent with standards, practices, policies, procedures, regulations, or government law
- Strong facilitation and collaboration skills and the ability to work effectively with others, to deliver high-quality programs, initiatives, and presentations
- Creative thinker with the ability to translate complex information into clear, concise messaging
- Ability to exercise discretion, maintain an exceptional level of confidentiality, and utilize sound judgment when dealing with sensitive issues
- Ability to maintain a continuous focus on improvement opportunities
- Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively, meeting established deadlines
- Advanced computer skills (e.g., learning tools, MS Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, Camtasia) and technologies (e.g., electronic quizzing/polling, creating videos)
Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.