Job Description

Learning and Development Lead

Application Deadline: 21 August 2026

Department: US Sales

Employment Type: Full Time

Location: Phoenix

We're looking for an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support our NYC office. This is a unique opportunity to shape the future of our business by developing the next generation of high-performing recruitment consultants.

If you've built a successful recruitment career through business development, client acquisition, and candidate delivery, and you're passionate about coaching others to achieve similar success, we'd love to hear from you.

What you'll be doing

As our Learning & Development Consultant you'll play a critical role in developing recruiters from their first day through every stage of their career.

Responsibilities:

✅ Design, deliver, and continuously enhance Harnham's recruitment training programs

✅ Lead onboarding and classroom training for all new hires

✅ Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions

✅ Train consultants on:

Business Development & Client Acquisition
Cold Calling & Sales Techniques
Candidate Sourcing & Market Mapping
LinkedIn Recruiter & AI Recruiting Tools
Candidate Qualification & Interview Best Practices
Negotiation & Offer Management
Pipeline Management
Time Management & Desk Organization
Recruitment Strategy & Market Intelligence

✅ Partner with leadership to identify development opportunities across the business

✅ Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression

✅ Build engaging training materials, playbooks, workshops, and learning resources

✅ Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

What We're Looking For

✔ Proven success within an agency recruitment environment

✔ Demonstrated track record of exceeding revenue and billing targets

✔ Strong history of winning new business through outbound business development

✔ Experience managing the full recruitment lifecycle from client acquisition through successful placement

✔ Passion for coaching, mentoring, and developing high-performing teams

✔ Outstanding communication, presentation, and facilitation skills

✔ Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Why join Harnham?

🌍 Global Market Leader

Join the world's leading recruitment business specializing in Data, AI, and Analytics.

🚀 Make a Lasting Impact

Build and own the Learning & Development function while directly influencing the success of our recruiters and the future growth of our Phoenix office.

📈 Career Growth

As Harnham continues to expand across North America, you'll have the opportunity to shape strategy, develop future leaders, and grow your own career.

🤝 Collaborative Culture

Work alongside experienced recruitment leaders who are passionate about developing people and celebrating success.

About Harnham

Harnham provides specialist Data and AI recruitment and staffing services, along with bespoke training solutions, across multiple industry verticals, operating in the UK, the USA and EU - contact us today to discuss your requirements: info@harnham.com

Our recruitment and talent teams cover all aspects of the data and AI pipeline, from collection to consumption, across multiple data roles and functions.

Whether you need full-time staff, contract talent, specialized training, Data-qualified graduates, or C-suite executives, Harnham Group is equipped to fulfill all your data talent requirements.

Our five core services:

* ATD - Rockborne – our graduate development arm – deploys expertly trained data consultants, who have gone through an intensive 12-week data training programme. After two years in the scheme, your consultant could become a

* Contract / C2C / Freelance: Whether you're addressing a talent shortage, augmenting a project team, or encountering resource gaps, our specialist consultants offer bespoke interim talent solutions to address your unique challenges and drive success.

* Full-Time / Direct Hiring: From early career professionals to senior management, our comprehensive services enable you to unearth outstanding data talent across various specializations, ensuring your organization thrives in the data-driven era.

* Executive Search: With our dedicated executive search team and an extensive network encompassing the director to C-suite level, we assist both global corporations and ambitious startups in securing top-tier leadership talent to accomplish their goals.

* GenAI, Prompt, LLM Training: Elevate your team's data expertise with our all-encompassing training programs covering essential tools and technologies such as Python, SQL, Machine Learning, LLM’s and AI. Highly bespoke, customised to your team learning requirements and budgets.

Industry

HR & Recruiting

Company Size

51-200 employees

Headquarters

Wimbledon, GB

Year Founded

2006

Website

harnham.com

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