Job Description

About the role

As an L&D Specialist, you will be part of the Tech Learning & Growth team across the Nordics and Baltics, supporting the learning culture of If’s Tech community and users of approved AI-enabled tools. You will help turn AI competence development priorities into practical learning experiences that support effective and responsible AI adoption.

What are you going to do?

• Coordinate workshops, demos, hackathons, learning sprints, case-sharing sessions, and community events

• Work with AI champions, power users, SMEs, managers, tech teams, and business stakeholders

• Convert internal use cases and best practices into learning formats

• Coordinate speaker preparation, session design, communications, logistics, feedback, and follow-up

• Support AI communities and champion networks as channels for adoption and maturity-building

• Help identify and connect users with relevant SMEs or learning resources

• Collect feedback, adoption signals, questions, and blockers from sessions and communities

• Support learning campaigns for GitHub Copilot, M365 Copilot, AI integration capabilities, and other approved AI-related topics

• Help run pilots before scaling interventions more broadly

What do we expect from you?

Must have

• Curiosity about AI, technology, and how people learn new ways of working

• Strong background in project/event coordination: able to plan, organize, follow up, and keep several moving parts moving

• Experience coordinating learning sessions, workshops, events, communities, or similar initiatives

• Ability to take a broad direction and turn it into concrete next steps, timelines, and deliverables

• Confidence working with different stakeholders, including both technical and non-technical colleagues

• Ability to work with subject matter experts (SMEs) and help turn their knowledge into practical learning formats

• Structured and proactive mindset: ability to turn vague needs into concrete session formats

• Comfortable working in a fast-changing topic where priorities, tools, and expectations may evolve

• Day-to-day responsibilities require a good/excellent level of English to communicate with colleagues in other countries

• Experience collecting feedback and turning it into practical improvements

Nice to have

• Experience with internal marketing, adoption campaigns, or community engagement

• Basic understanding of software development ways of working, for example agile teams, product teams, DevOps, GitHub, or similar

• Experience with internal learning platforms, knowledge bases, LMS tools, Teams communities, SharePoint, Confluence, or similar

• Ability to distinguish between a learning need, a process issue, a tooling issue, and a governance/policy question

Our promise to you

• Monthly salary: €2800 - €3300 gross depending on your qualifications

• Strong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives

• Career and development opportunities (e.g. 3 dedicated up-skilling days) in the biggest insurance company in the Nordics

• Challenging and exciting projects with autonomy to plan own tasks

• Extra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc.

• Possibility of hybrid work, where office is our primary workplace

• A recently renovated office in Riga centre with a 24/7 gym on the premises

• Business trips to Baltic and Nordic countries

Read more about benefits for our employees.

Application deadline June 24, 2026

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