Clarks

Learning and Development (Instruction Designer) - HR

Clarks  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

Job Overview:

The Instructional Designer - L&D is responsible for creating and implementing engaging learning experiences that align with organizational goals, while also supporting business performance by driving key KPI’S. Reporting to the Head of Learning & Development, this role focuses on designing training programs, developing instructional materials, and enabling knowledge transfer through train-the-trainer and facilitation activities and collaborating with subject matter experts to enhance employee development and performance. The Instructional Designer plays a key role in fostering a culture of continuous learning and professional growth within the organization.

Responsibilities:

• Design and develop instructional materials, including e-learning modules, training manuals, and facilitator guides job aids without the use of AI design tools.
• Develop job aids and learning tools that enable retail teams to improve performance and achieve key business KPI’S
• Collaborate with L&D, HR and departmental leaders to identify training needs and objectives.
• Apply instructional design theories and methodologies to create effective learning experiences.
• Conduct needs assessments and analyze performance gaps to recommend training solutions.
• Utilize multimedia tools and technologies to enhance the learning process.
• Evaluate the effectiveness of training programs through feedback and performance metrics.
• Maintain and update training materials to ensure relevance and accuracy.
• Stay informed about industry trends and best practices in instructional design and employee training.
• Support facilitation programs where required.

Qualifications:

• Bachelor's degree in Instructional Design, Education, Human Resources, or a related field.
• Proven experience in instructional design, curriculum development, or corporate training.
• Strong knowledge of instructional design models.
• Proficiency in e-learning authoring tools and learning management systems (LMS).
• Excellent communication and collaboration skills.
• Ability to analyze data and assess training effectiveness.
• Creative problem-solving skills and attention to detail.
• Familiarity with HR processes and employee development strategies is a plus.
• Languages: English is required; additional languages such as Mandarin.
Clarks

About Clarks

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born.

It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world.

New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.

We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Street, GB
Year Founded
1825
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