Job Description

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Role Purpose

To provide comprehensive, proactive and dynamic support to the Learning & Development Specialist. Coordinate and support the design, development and implementation of training programmes, learning materials, and L&D policies to enhance organisational capability in line with the O&L Leisure Learning & Development strategy

Qualifications and Experience

• Advanced National Diploma
• Minimum 5 years’ relevant experience in Learning & Development, with at least 2 years’ proven exposure to training material development, program coordination, and execution of L&D interventions.
• Strong MS Office proficiency (particularly PowerPoint and Word) for developing high-quality professional training materials
• Experience using competency and capability assessment instruments.
• Knowledge of the NTA Levy Process will be an advantage.
• Experience in the hospitality/tourism sector, especially culinary or academy programmes, will be a strong advantage.
• Learning Management System developing and managing is an added advantage

Key Deliverables

• Support the L&D Specialist in designing, developing and continuously updating training materials (facilitator guides, participant workbooks, presentations, job aids, assessments, and e-learning content)
• Translate complex hospitality concepts into accessible, practical, and immersive learning experiences by applying adult learning principles
• Collaborating with Subject Matter Experts and the L&D Specialist to ensure content relevance and quality

Training Coordination, Recordkeeping & Reporting

• Coordinate logistics for training programs across all properties
• Maintain accurate recordkeeping, documentation, ensuring all training activities are tracked and expenses are accurately reported
• Drive data integrity by compiling and preparing detailed inputs for critical reports, including BL reports, quarterly training summaries and mandatory NTA submissions

• Support internal talent development programs including the Understudy Development Program, Emerging Talent initiatives and Succession Planning
• Provide operational support for onboarding and employee engagement projects (including O&L World)
• Ensure compliance with O&L Group Learning & Development standards and any other relevant Namibian legislation (including the Vocational Education and Training Act)

Competencies

• Strong instructional design and content development skills
• High attention to detail and quality focus
• Strong planning, organising, and coordination skills
• Collaboration and teamwork
• Innovation and continuous learning
• Digital agility (especially MS Office – PowerPoint and Word)
• Results orientation and adaptability
• Learner engagement ability

Closing Date:31 July 2026

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5878