Job Description

DUTIES AND RESPONSIBILITIES

Training Coordination

• Assist in the planning, scheduling, and coordination of training programs, workshops, and learning initiatives
• Coordinate logistics for training sessions including venues, materials, attendance, and schedules.
• Support orientation and onboarding programs for new colleagues.

Learning Administration

• Maintain accurate training records, attendance, and learning documentation
• Track completion of mandatory training and compliance requirements.
• Assist in preparing monthly training reports, training hours reports, and development trackers.

Program Support

• Support the implementation of IHG learning programs, colleague development initiatives, and engagement activities
• Assist in conducting training needs analysis and gathering feedback from participants.
• Coordinate with department trainers and leaders for departmental training activities.

Employee Development

• Support programs focused on colleague growth, service culture, and leadership development
• Assist in organizing engagement activities, recognition programs, and learning campaigns.

Compliance & Standards

• Ensure training activities align with IHG brand standards, company policies, and audit requirements
• Support preparation for training audits and compliance reviews.

Administrative Support

• Prepare training materials, presentations, and internal communications related to learning programs.
• Provide general administrative support to the Learning and Development function.