The Learning and Culture Specialist will implement the training & development and employee engagement programs.
Designs, implements, and manages PSACC Learning Management System by customizing the LMS platform, creating and revising course content (in house and working with external providers). Also, to cultivate a positive workplace culture by overseeing company events and analyzing their effectiveness, while working with the team council committee in supporting the initiatives.
Learning and Development
Identify and assess individual and organizational learning goals.
Track the progress toward meeting goals by collecting and presenting data in supervising the learning process.
Design, facilitate and evaluate core and essential programs such as but not limited to new employee orientations, value-based and competency-based programs.
Responsible for the day-to-day operations of the LMS (Learning Management System) in ensuring that it meets the needs of our employees and is continuously improving.
Serve as the primary point of contact for LMS support, troubleshooting technical issues and training to users.
Generate and analyze reports on LMS usage & performance in providing a data-driven recommendation for improvements.
Monitor LMS vendor contracts and learning, and coordinate with vendors on support and service issues
Work with instructional designers and subject matter experts in developing and maintaining the online courses and learning content to be integrated with PSACC Learning Management System.
Assist with pre-course administration including the collating, printing and binding of L&D materials, processing bookings and invoices, issuing joining instructions and pre-course information to delegates, providing pre-course customer service to delegates and trainers and assisting with organizing in-house training courses.
Culture and Engagement
Develop and implement comprehensive engagement strategies.
Organize and manage employee events and activities.
Manage internal communications
Facilitate regular feedback sessions to gather employee insights.
Conduct employee surveys and analyze data to identify areas for improvement.
Prepare and manage budgets for all engagement programs and events in PSACC.
Generate cost reports to evaluate financial performance and inform future planning.
Ensure all logistics are managed effectively for a successful outcome.
Directing team efforts and providing support to ensure alignment and efficiency in event execution.
Monitor and assess the effectiveness of events through feedback and engagement metrics, making recommendations for improvements in future initiatives.
Qualifications
Candidates must possess at least Bachelor's/College Degree in BS Psychology or Education.
Advantage if with certification for Instructional Design, Learning and Development, Instructional Technology, Learning Measurement & Analytics or related field.
Preferably with at least 5 years experience in driving training and engagement.
Ideally with combined vendor and in-house experience
Experience designing and developing eLearning solutions with demonstrable learning measurements. Familiarity with Instructional Design tools.
Excellent communication skills
Being able to effectively connect with people.
Organizational, planning and time management skills.
Diligent with great attention to detail.
With Strong Analytical & Problem-Solving Skills.
Open to constructive criticism.
With high levels of honesty, integrity and reliability.
Can easily adapt into a fast-paced working environment
Works well under pressure
Team oriented
Willing to travel for work
100% Onsite schedule (Mondays to Fridays 8:00am to 6:40pm)
