Job Description

About the Role

We’re looking for a sharp, organized, and digitally fluent associate to join our Learning & Development team. You’re the kind of person who looks at an AI tool and immediately starts thinking about how it changes the way people learn. Reporting to the Director of Learning and Development, you’ll explore new approaches to learning, experiment with AI and digital tools, and turn ideas into engaging, practical training. From trying something new to seeing it put into practice, you’ll help employees build confidence, embrace new ways of working, and make organizational change happen. You’ll support projects across AI literacy, change management, and learning rollout, with clear deliverables and visible results by the end of your term.

What You’ll Do

AI literacy (about 40% of your time)

• Support the design and delivery of AI literacy training programs across the organization
• Develop training materials using AI tools, including presentations, facilitator guides, job aids, and assessments.
• Facilitate workshops and present project updates to senior leaders and stakeholders
• Collaborate with Internal Communications, IT, the AI Team, and business leaders

Change and learning rollout (about 40%)

• Create change communications that explain what’s changing, why it matters, and what employees need to do.
• Support change management projects tied to new systems, policy rollouts, and workforce transitions
• Partner with subject matter experts to understand what’s changing, who is affected, and what people need to learn
• Help manage the LinkedIn Learning platform, including content curation, learner communications, and usage reporting
• Build DEI and Indigenous reconciliation principles into learning design

Coordination and reporting (about 20%)

• Build and maintain project coordination assets, including workback plans, asset trackers, and scheduling documentation
• Support stakeholder engagement, gather feedback, and identify barriers to adoption.
• Track participation, learner feedback, and adoption indicators to improve training and change support.

What You Bring

• 2+ years in learning and development, change management, Instructional Design, Adult Learning, Business, or an MBA
• Experience supporting people through a new tool, process, or organizational change.
• Hands-on experience with AI tools building job aides, modules or training
• Strong project management and coordination skills; you think in workback plans and asset trackers
• Experience designing or leading workshops, training sessions, or similar programs
• Based in, or able to relocate to, the Toronto area before your start date

Nice to Have

• Familiarity with change management frameworks such as ADKAR.
• Experience with Articulate Rise, learning management systems, or video creation tools.
• Familiarity with LinkedIn Learning Admin

Salary

The Greater Toronto Area base salary range for this position is $60,000- $65,000 (paid biweekly basis on an hourly rate). Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.

AI Use

We may use artificial intelligence (AI) tools to support our hiring process. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our goal is to offer a role you love within a workplace you're proud to contribute to each day. To learn more about who we are, visit our careers page.

About ChangeMakers

Transforming missions and markets.

We’re a strategy and communications firm built for what’s next. Whether navigating vision, growth, reputation, or urgent change, we help organizations see what others can’t, so they can lead boldly and thrive.

An equitable employer

ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms—a commitment that enriches our company culture, the ideas we generate, and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and other historically marginalized groups.

If you require accommodation during the recruitment process, we will work with you to meet your needs in accordance with human rights and accessibility legislation.

At ChangeMakers, we understand that the ideal candidate may not meet every single requirement listed above. If you have relevant experience and a strong interest in the role, we encourage you to submit your application. We welcome creative thinkers and people who bring diverse lived experiences to our team.