Job Description

Learner Engagement Advisor

Application Deadline: 26 May 2026

Department: Central Apprenticeships

Employment Type: Permanent - Full Time

Location: Sandwell College

Compensation: £28,278 - £32,783 / year

Join our ambitious Apprenticeships Team at Sandwell College Group as a Learner Engagement Advisor and make a real difference to people’s futures every day. In this fast-paced and rewarding role, you’ll inspire and support learners into apprenticeships, employability programmes and adult skills opportunities, helping them take the next step towards successful careers. Working closely with employers, community partners and internal teams, you’ll play a key role in creating opportunities, building relationships and transforming lives through education and training.

Key Responsibilities

• Recruit and enrol learners onto apprenticeship and employability programmes
• Promote training opportunities through employer, community and outreach activity
• Match learners to vacancies, apprenticeships and progression opportunities
• Build relationships with employers and partners to support learner outcomes
• Advertise vacancies and maintain accurate learner records and KPI reports
• Support recruitment events, engagement activities and compliance processes

Skills, Knowledge and Expertise

• A Level 3 qualification in Customer Service, Business Administration or a related subject
• Level 2 English and Maths
• Experience in a customer-facing, advisory or learner engagement role
• Experience in recruitment, onboarding, employability or engagement activities
• Excellent communication and interpersonal skills with the ability to build rapport quickly
• Strong organisational and time-management skills with the ability to meet targets in a fast-paced environment

Benefits

✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around

🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential

🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed

🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute

💆‍♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more

🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best

💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles

🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount

📜 Free Will Writing – We’ve got your back with professional support for your future planning

💉 Free Flu Vaccine – Stay healthy and protected at no cost to you

🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health

🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.