Brillio

Lead/Sr. Lead Data Science & AI - R01549779

Brillio  •  Bengaluru, IN (Onsite)  •  1 month ago
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Job Description

Director, Data Science & AI

Primary Skills

  • Problem Formulation (Business problem to Data Science Problem), OKR Validation against statistical measures, Data Wrangling, Data Storytelling & Insight Generation, Problem Solving, Excel VBA, Data Curiosity, Technical Decision Making (How many iterations to go for vs when to stop iterating), Communication & Articulation: Vocal & Written, Business Acumen (Consume new domains quickly to learn through data), Design Thinking, Data Literacy

Specialization

  • Data Science Foundation: Senior Data Scientist

Job requirements

  • Mandatory skills
  • • LLM application development and fine-tuning
  • • Agentic AI frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel)
  • • RAG patterns and enterprise knowledge integration
  • • Prompt design, tool integration, and orchestration
  • Roles and Responsibilities
  • Key Responsibilities
  • Autonomous Task Execution Initiate and complete multi-step tasks across platforms (e.g., CRM, ERP, cloud services).
  • Decision-Making Analyze data and make informed decisions aligned with organizational goals.
  • Process Optimization Identify inefficiencies and propose improvements using real-time analytics.
  • Knowledge Management Research, synthesize, and present information to support strategic initiatives.
  • Customer Interaction Engage with users via chat, email, or voice to resolve queries and escalate issues when necessary.
  • Learning & Adaptation Continuously improve performance based on feedback and outcomes.
  • Compliance & Ethics Operate within defined ethical, legal, and organizational boundaries.

  • 🧩 Required Capabilities
  • Natural Language Understanding and Generation
  • Autonomous Workflow Management
  • Integration with APIs, databases, and enterprise tools
  • Real-time analytics and decision-making
  • Reinforcement learning or feedback-based adaptation

  • 📚 Preferred Training Data / Knowledge Domains
  • Business operations (sales, marketing, HR, finance)
  • Customer service and support
  • Technical documentation and product knowledge
  • Organizational policies and compliance frameworks

  • 📈 Performance Metrics
  • Task completion rate and accuracy
  • Decision quality and impact
  • User satisfaction scores
  • Learning velocity and adaptability
  • Ethical compliance rate
Brillio

About Brillio

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Founded in 2014 as a digitally native full-service digital transformation services and consulting firm, we apply our expertise in customer experience transformation, data analytics, Artificial Intelligence (AI), platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

Headquartered in Dallas, Texas, we are powered by a diverse global team of world-class professionals across the U.S., the UK, Romania, Canada, Mexico and India, and are certified a Great Place to Work®. We help clients harness the transformative potential of the four superpowers of technology: cloud computing, Internet of Things (IoT), AI, and mobility. We bring deep expertise across the full spectrum of digital capabilities:

• Accelerating customer experience transformation to drive growth, customer advocacy, and superior customer experience

• Powering intelligent enterprises by harnessing the potential of data, analytics, and AI

• Crafting products of relevance with a product mindset and high-performance engineering

• Enabling enterprise agility with resilient cloud infrastructure and security

To learn more, please visit https://www.brillio.com/ and follow us here or @brillioglobal.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
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