About the Role:

We are seeking a Lead/ Manager – Impact (Accelerate &
LiftOff) initiative, which supports startups & SMBs through hybrid and
platform-led interventions.

This role is critical to ensuring that Accelerate & LiftOff’s
outcomes, such as business growth, job creation and operational maturity, are
measured in a way that balances rigor, scalability and practicality. The role
will work closely with program leadership, platform, analytics teams and
external agencies to ensure that the impact systems remain trusted, auditable,
and decision relevant as the programs scale.

Key Responsibilities

1.
Lead
Impact Operations for Accelerate & LiftOff

• 
  Own the
  end-to-end MEL agenda for India’s Accelerate & LiftOff initiative
• 
  Operationalize
  outcome frameworks covering business growth, job creation and enterprise
  maturity
• 
  Partner
  closely with Accelerate & LiftOff program leadership to align impact
  measurement with strategic priorities
• 
  Ensure
  Impact data is timely, accurate and decision-useful for reviews and planning
• 
  Proactively
  identify risks in outcome reporting

2.
Measurement
Execution & System Management

• 
  Manage
  baseline, in-journey, end-line and outcomes tracking across cohorts, portfolios
  and delivery models
• 
  Design and
  implement low-friction data collection mechanisms suitable for founders and SMB
  operators
• 
  Coordinate
  with internal engineering teams and external research or validation partners
• 
  Ensure data
  pipelines are robust, consistent and audit-ready

3.
Data
Quality, Quality Assurance & Risk Governance

• 
  Establish
  and run Quality Assurance protocols on outcomes data
• 
  Identify
  and mitigate risks that may arise during program operations
• 
  Build early
  warning indicators for response drop-offs, quality degradation or system
  failures

• 
  Partner
  with analytics teams to develop dashboards and insight views for leadership
• 
  Translate
  outcomes data into clear narratives and recommendations for product and program
  improvements
• 
  Support
  leadership reviews with executive ready analyses highlighting what is working,
  what is not and why not

5. Stakeholder Engagement & Cross-Functional Collaboration

• 
  Represent
  Impact Operations in program reviews and leadership discussions
• 
  Work
  closely with internal stakeholders to align measurement with delivery realities
  and embed impact tracking into workflows
• 
  Liaise with
  external agencies on audits, surveys and/ or validations, as required

6. Process Excellence and Continuous Improvement

• 
  Map and
  refine impact operation workflows to improve timeliness, accuracy and
  scalability
• 
  Drive
  continuous improvements as Accelerate & LiftOff evolve towards platform-led
  and SDS models
• 
  Identify
  opportunities for automation & standardization without compromising outcome
  credibility

Requirements

Qualifications

Education &
Experience

• 
  Master’s
  degree in business, Public Policy, Economics, Development, Statistics, or a
  related field preferred
• 
  6–10
  years of progressive experience in impact
  measurement, operations, analytics, consulting or program management
• 
  Demonstrated
  experience designing and running scalable systems to measure the impact of
  advisory interventions on startups/ SMBs performance and revenue growth

Technical Skills

• 
  Exceptional
  operational and systems-thinking capability
• 
  Demonstrated
  skill and high-level of comfort in working with data, dashboard and analytical
  outputs
• 
  Advanced
  proficiency in Excel and Power BI; familiarity with SQL/Python/R a plus and
  qualitative data analysis tools such as NVivo, AtlasTI
• 
  Understanding
  of outcome measurements, attribution challenges, and evaluation concepts (depth
  can be built in the job)

Core Competencies

• 
  Strong
  judgment and structured problem-solving ability
• 
  Excellent
  stakeholder management and communication skills
• 
  Ability to
  balance rigor with speed and pragmatism
• 
  Comfortable
  operating in evolving, ambiguous environments
• 
  Founder and
  customer-centric mindset