Job Description

Job Req ID: 63514

Posting Date: 08th October 2026

Function: People & Culture

Location: Birmingham, Bristol, London or Manchester

Flexible Working

About the role

BT Group is developing a connected leadership development ecosystem spanning multiple leadership identities. Together, these programmes support senior leaders, future enterprise leaders and people managers with a shared leadership language, while providing experiences tailored to the needs of each audience.

This is a high-profile portfolio at the heart of BT’s leadership and culture ambitions. As the programmes move from design and mobilisation into delivery and business-as-usual operation, the focus is on turning the roadmap into consistent, high-quality experiences that are well coordinated across programme teams, business units, partners and participant populations.

We are looking for a Programme Specialist to support the Senior Manager for Leadership in the delivery and ongoing management of BT’s flagship leadership experiences.

In this role, you will translate agreed programme design and content into a high-quality participant experience, coordinate delivery across the full programme journey, and own relevant programme processes, reporting and continuous improvement activity.

This is an opportunity to play a central role in delivering leadership development at scale, supporting experiences that build leadership capability and embed BT’s leadership expectations across the organisation.

What you’ll be doing

• Coordinate end-to-end programme delivery, ensuring agreed designs are translated into high-quality participant experiences.
• Manage programme schedules, communications, launches, retreats, coaching, exchanges and other participant activities across the programme lifecycle.
• Work with sponsors, subject matter experts and delivery partners to coordinate effective delivery plans and participant journeys.
• Build strong relationships with senior stakeholders, People & Culture colleagues, suppliers and external partners to support successful programme delivery.
• Coordinate activity across internal and external stakeholders, managing priorities, milestones, dependencies and participant touchpoints.
• Identify and escalate delivery risks and issues, providing clear options and recommendations for resolution.
• Maintain programme plans, milestones, risks, dependencies and documentation, ensuring effective governance and delivery oversight.
• Support budget tracking, resource coordination and operational readiness across the programme lifecycle.
• Gather and analyse participant and programme data to monitor outcomes, identify insights and recommend improvements.
• Support the evaluation and ongoing improvement of leadership programmes, using participant feedback, data and external insight to enhance delivery and impact.

Essential Skills / Experience

• Strong project management experience in complex, multi-stakeholder environments, with the ability to coordinate delivery across multiple teams and partners.
• Proven ability to manage integrated plans, dependencies, risks and governance, keeping delivery on track in a fast-paced environment.
• Confident stakeholder management skills, with the ability to build relationships, influence effectively and drive accountability across teams and partners.

Desirable Skills / Experience

• Ability to coordinate multiple programmes or workstreams, managing shared resources, priorities and milestones.
• Comfortable working effectively within a large, complex or matrixed organisation.
• Strong organisational skills, with a high level of attention to detail and a proactive approach to delivery and follow-through.
• Knowledge of leadership development, learning, talent, organisational development or wider People & Culture programmes.
• Background in coordinating participant-facing programmes, virtual events or blended learning experiences.
• Skilled in working with external suppliers, managing programme budgets and coordinating programme logistics.
• Familiarity with Agile, hybrid or other structured programme delivery approaches.
• Understanding of programme evaluation, data collection, reporting and measurement of programme impact.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.