Job Description

Qualifications

Required

• Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, HR, or related field
• 5+ years of leadership development or talent management
• Proven success developing leaders at multiple organizational levels
• Strong ability to translate talent metrics into action
• Ability to partner effectively with senior leaders and executive teams
• Ability to influence without direct authority
• Willingness to travel across markets

Preferred

• Experience in retail, wireless, or multi-unit environments
• Familiarity with frontline-to-executive leadership pipelines
• Background in coaching, assessment tools, or leadership frameworks
• Experience in multi-location or fast-paced environments

Qualifications

The Leadership Program Training Manager is responsible for strengthening and sustaining the organization’s leadership pipeline by enhancing existing leadership programs and designing new, targeted development initiatives. This role partners closely with senior leaders to support leadership readiness and delivers strategic training solutions aligned to business needs. The ideal candidate blends instructional design and facilitation expertise with strategic talent development ensuring leaders at all levels build the skills, behaviors, and capabilities required to meet current and future organizational demands.

Key Responsibilities

• Align leadership development initiatives to business priorities such as performance, retention, and internal promotion.
• Own the lifecycle of leadership programs from needs assessment and design through delivery, evaluation, and continuous improvement.
• Assess leadership capability, skill gaps, and development needs to inform targeted leadership development initiatives.
• Coach leaders on effective talent identification and development conversations that support leader growth and performance.
• Monitor program outcomes and adjust development strategies to ensure leadership readiness across the organization.
• Facilitate and drive multiple learning modalities (in-person, virtual, blended, tools) to maximize engagement and impact.
• Evaluate program effectiveness through feedback and business results.
• Collaborate with HR, Talent Development, and Operations teams to integrate leadership programs into broader talent strategies.