Job Description

Leadership & Organizational Development Associate Director

Essential Functions and Responsibilities:

Strategic Leadership:

• Develop and execute a comprehensive L&OD strategy that aligns with the organization’s vision, mission, and goals.
• Lead the design and implementation of programs, frameworks, and initiatives to build leadership and organizational capabilities.
• Provide thought leadership on emerging trends in L&OD to enhance the company’s competitive edge.

Program Design and Delivery:

• Oversee the creation of leadership development programs, including succession planning, executive coaching, and management training.
• Develop and implement employee development initiatives such as mentoring programs, competency frameworks, and skill-building workshops.
• Design and execute organizational development interventions to drive change management, improve team performance, and support cultural transformation.

Team and Stakeholder Collaboration:

• Partner with senior leaders and HR teams to identify organizational challenges and learning gaps.
• Collaborate with internal and external stakeholders to design scalable learning solutions tailored to diverse audiences.
• Lead, mentor, and develop the L&OD team, ensuring alignment with organizational priorities.

Measurement and Evaluation:

• Establish metrics to assess the effectiveness of L&OD initiatives, including ROI, employee engagement, and leadership effectiveness.
• Use data and feedback to continuously improve programs and ensure alignment with organizational needs.

Technology and Innovation:

• Leverage technology to implement learning platforms, tools, and systems that support modern, scalable learning experiences.
• Promote the integration of e-learning, virtual training, and blended learning approaches to maximize engagement and accessibility.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Qualifications

Minimum Job Requirements (Education, Experience, Skills):

• Bachelor’s degree
• 5 years of relevant experience in leadership development, talent management, or related field in the BPO industry.
• Demonstrated track record of aligning learning strategies and programs to organizational strategy and realizing measurable business impact.
• Can choose home site but amenable for travel requirement (Sta. Rosa, Laguna or Quezon City)
• Proven track record of planning and executing learning initiatives for senior leaders in global environments.
• Instructional design
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving skills.