Job Description
Leadership Consultant 1
Department: Human Resources (HR)
Employment Type: Full Time
Location: San Antonio
Responsible for facilitating and maintaining Holt's Values Based Leadership(TM) curriculum. This role is responsible for refining material, promoting, and protecting our Values Based Leadership culture. This is conducted through training classes, introductory coaching, and providing facilitation services when necessary (conflict resolution, focus groups, decision focus, etc.) and providing introductory-level coaching services.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions
- Delivers HDSI instructional curriculum in a manner consistent with the company’s Vision, Mission, and Values
- Updates instructional curriculum as instructed by HDSI Director
- Promotes and reinforces tools, lessons and processes taught in HDSI classes to ensure customer integration of critical VBL competencies
- Continually acquires new developmental and instructional skills essential for sustained, productive, and professional soft-skills presentations
- Shadows Leadership Consultants during coaching opportunities, developing applicable skillsets needed to provide customer support and development
- Communicates learning event details, pre-work assignments, material printing, scheduling and/or course changes to Client Services Manager
- Establishes and maintains positive relationships with students, supervisors and training suppliers/vendors
- Responds to employee development requests by diagnostic questions, recommending appropriate tools/classes and/or redirecting to another HDSI representative
- Solicits feedback, analyzes information, and demonstrates sound decision-making/judgment skills
- Maintains confidentiality in alignment with values culture and organizational guidelines
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Requires regular and punctual employee attendance
- Performs other duties as assigned
Knowledge, Skills, and Abilities
- Knowledge of methodology and electronic content creation platforms
- Ability to consistently demonstrate effective verbal, written, and communication skill
- Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
- Ability to apply influencing skills in emotionally-charged situations
- Demonstrated ability to work on multiple projects and deal effectively with employees and management.
- Excellent oral and written communication skills to include formal presentation skills before small and large groups
- Ability to consistently demonstrate effective planning and coordination skills
- Knowledge of Microsoft Office products; Excel, Outlook, Word, etc.
- Exceptional organizational, time management, and multi-tasking skills
- Ability to work independently as well as a part of a diversified team
Requirements
Education and Experience:
- High school diploma or equivalent required, Bachelor’s degree preferred
- Five years of related experience required, 10 years preferred
Additional Requirements:
- Valid driver’s license required
- Situational Leadership II Certification preferred
- Thomas Kilman Conflict Assessment Certification preferred
- DiSC Personality Profile Certification preferred
Supervisory Responsibilities:
Travel:
- Up to 20% travel, to include overnight stays, is to be expected
Physical Requirements:
- This role frequently communicates with others, must be able to exchange accurate information in these situations
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
- Occasionally lifts and moves materials and equipment up to 30 lbs.
Work Environment:
- Work primarily performed in a professional office environment
- Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.