Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!
· Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget
· Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities, and you will be the first point of call
· Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties
· Be passionate about travel and share your love of it with our customers.
· Recognised tour guiding qualification relevant to the region, such as an FGASA Nature Guide qualification and/or a Cultural/Tourist Guide qualification.
· Professional driving qualification would be advantageous.
· Police Clearance
· Valid passport for six months
· Excellent communication skills in English, with proficiency in at least one other local language—additional languages are a plus!
· Strong customer service skills, with experience in building rapport with a diverse range of travelers.
· Extensive travel experience across Southern Africa and a passion for sharing your region’s culture, history, and landscapes.
· Basic computer skills, including proficiency in email, Word, and Excel.
· We are recruiting for Crew October, and training commences in May 2026.
· This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (June to September) is a must-have
· You will need a valid first-aid certificate prior to starting with us
· With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!
· You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.
· You will be running tours through Southern Africa & beyond, you can check out some example itineraries here: www.intrepidtravel.com
Intrepid Travel offers sustainable experience-rich travel via more than 900 trips on all seven continents. As a certified B Corp, we're a business that balances purpose and profit.
We are the largest global adventure tour operator with a network of 35 destination management companies (DMCs) and a not-for-profit foundation.
Majority owned by its co-founders and staff, Intrepid has been taking small groups to travel the local way, on real-life experiences for more than three decades.
Through our global DMC network, our expert teams operate the majority of our trips, as well as tours on behalf of other leading travel brands.
Our not-for-profit, The Intrepid Foundation, has raised over AUD $20m for 160 charities around the world since 2002.
Find out more in our annual report: https://www.intrepidtravel.com/annualreport
