Avis Budget Group

Leader - Operations - Airport

Avis Budget Group  •  Birmingham, AL (Onsite)  •  2 days ago
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Job Description

As an Airport Manager,you’lloversee all activities at our airport location and ensurewe’rerunning smoothly and profitably with satisfied customers and employees alike.

What You'll Do:

  • Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental

  • Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel

  • Oversee shuttling of customers from rental counters to cars or from cars to airline terminal

  • Ensure customer complaints are handled and resolved ina timelyand effective manner

  • Provide statistical information relating to transaction and revenue projects

  • Assistmanagement in the preparation of annual budget

  • Monitor the price of gasoline charges currently being paid

  • Implement HR policies

Perks You'll Get:

  • Access to Medical, Dental, Vision, Life and Disability insurance

  • Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages

  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses

  • 401(k) Retirement Plan with company matched contributions

  • Full training to learn the business and enhance professional skills

  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars

  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For:

  • BA/BS - Bachelor’s Degree or equivalent required

  • 1 + years of leadership and management experience

  • Experience in car/truck rental preferred, human resources, training, customerserviceand general operations.

  • Working knowledge of P&L

  • Strongdecision makingability and independent judgment toestablishoperational plans, within operational guidelines and in support of the business plan.

  • Strong analytical and math skills. Must be able to reviewnumerousreports and other sources of datain an effort todeterminebestcourse of action.

  • Excellent management skills. Must be able to provide direction and support to a largenumberstaff

  • Very strongcommunication skills, including the ability to clearly articulate company vision as well as communicateaccurateday-to-day operations information to a wide variety of audiences, including staff, operations management, independentcontractorsand vendors.

  • Very strongorganization and administration skills to ensureday to daysmooth operations with detailed,accuraterecords.

  • Strong time-management and multi-tasking skills with the capability todeterminepriorities in afast paced, changing environment.

  • Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.

  • Strong problem-solving skills and results-driven orientation. Ability todemonstratethe drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.

  • Working knowledge of MS Office, BART & O2

  • Willingness to travel

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together,we’removing the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where weoperate

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisementdoes not constitutea promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits informationisaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time, with or without notice, subject to applicable law. This position may be with any affiliate ofAvisBudget Group.

BirminghamAlabamaUnited States of America

Avis Budget Group

About Avis Budget Group

Avis Budget Group, Inc. is a leading global provider of transportation solutions, both through its Avis and Budget brands, which have more than 11,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members.

Avis Budget Group operates most of its car rental offices in North America, Europe and Australasia directly, and operates primarily through licensees in other parts of the world.

Avis Budget Group is headquartered in Parsippany, N.J.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Parsippany, NJ
Year Founded
Unknown
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