Job Description

1. Strategic Technology Leadership

• Define and implement a global IT strategy and roadmap aligned with Cytel’s growth, product innovation, and client delivery priorities.
• Partner with executive leadership to ensure technology investments drive business performance and competitive differentiation.
• Evaluate emerging technologies (AI/ML, advanced analytics, cloud platforms) to support Cytel’s data science and statistical innovation agenda.

2. IT Operations & Infrastructure

• Oversee the design, implementation, and support of enterprise IT systems, infrastructure, and cloud platforms ensuring scalability, performance, and reliability.
• Drive modernization initiatives including cloud adoption, automation, and platform standardization.
• Ensure high availability of systems supporting clinical data, software platforms, and global operations.

3. Digital Transformation & Business Enablement

• Lead enterprise-wide digital initiatives to improve operational efficiency, client delivery, and data-driven decision-making.
• Enable integration of clinical systems (e.g., EDC, CTMS, data platforms) and internal tools to support Cytel’s service and software offerings.
• Partner with R&D and product teams to support software development environments and analytics capabilities.

4. Cybersecurity, Risk & Compliance

• Establish and oversee robust cybersecurity and data protection frameworks across all systems and platforms.
• Ensure compliance with GxP, 21 CFR Part 11, GDPR, and other regulatory standards relevant to clinical research and data integrity.
• Lead IT risk management, business continuity, and disaster recovery planning.

5. Enterprise Applications & Data Strategy

• Oversee enterprise systems including ERP, CRM, HRIS, and data platforms, ensuring integration and scalability. [
• Champion data governance, data architecture, and analytics enablement, positioning data as a strategic asset.
• Drive adoption of modern technologies including AI, automation, and cloud-native platforms.

6. Global Team Leadership

• Build and lead a high-performing global IT organization, including infrastructure, applications, security, and support teams.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Develop talent strategy, succession planning, and leadership capability within IT.

7. Financial & Vendor Management

• Own the global IT budget, ensuring efficient allocation of resources and strong ROI on technology investments.
• Manage strategic vendor partnerships, outsourcing models, and software providers.
• Lead contract negotiations and ensure delivery against SLAs.

Qualifications & Experience

Required

• 15+ years of progressive IT leadership experience, including senior leadership roles in life sciences, CRO, or healthcare technology.
• Proven track record of defining and executing enterprise IT strategy in a global, regulated environment.
• Deep expertise in:
  • Cloud computing (AWS, Azure)
  • Cybersecurity and risk management
  • Enterprise systems (ERP, CRM, data platforms)
  • IT governance and compliance frameworks
• Experience supporting clinical research, data science, or software product environments.
• Strong financial acumen with experience managing large IT budgets and vendor ecosystems.

Preferred

• Prior experience in a CRO, biotech, or clinical data/analytics organization (e.g., IQVIA, Parexel, Certara).
• Knowledge of clinical systems (EDC, CTMS, eTMF) and regulatory frameworks (GCP, GxP).
• Advanced degree (MBA, MS in IT, Computer Science, or related discipline).

Key Competencies

• Strategic leadership and executive influence
• Digital transformation and innovation mindset
• Strong business acumen with ability to align IT to revenue growth
• Change management and organizational leadership
• Excellent stakeholder communication across technical and non-technical audiences