Job Description

• Permanent Full Time Opportunity
• Brisbane Based

We’re the airline that dares to be different. Bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat, and our people are our superpower. We blend heart and smarts to deliver experiences that feel good, work brilliantly and bring a spark of fun back to flying and built around giving our guests real choice.

What you’ll be doing

As Leader, Group Workers Compensation, you will provide strategic leadership for Workers Compensation across the Virgin Australia Group. You will lead a specialist team, partner with third party administrators, and oversee workers compensation portfolios across Comcare self insurance and state based schemes.

Balancing strategic foresight with operational excellence, you’ll ensure legislative compliance, financial sustainability, and best practice injury management, all while embedding a customer centric, early intervention approach that supports our people to recover and return to meaningful work.

Reporting to the Head of People Safety, you will:

• Act as the Workers Compensation subject matter expert, advising senior leaders on risk, compliance, emerging trends and significant claims
• Lead, inspire and develop a high performing team with a strong service mindset
• Ensure full compliance with Comcare and state based legislation across all jurisdictions
• Maintain and enhance the Group’s Comcare self insurance licence, including audit readiness, actuarial requirements, provisions, bank guarantees and XOL arrangements
• Monitor legislative change and ensure timely implementation across systems, processes and training
• Provide oversight of complex and litigated claims, partnering with legal providers and internal stakeholders
• Hold third party claims administrators accountable through performance monitoring, reviews and SLAs
• Drive financially sustainable outcomes through claims strategy, estimate reviews, performance analysis and proactive risk management
• Drive clear, insightful reporting to senior leaders, actuaries, insurers and regulators

You’ll be great in this role if you have…

• Degree in Allied Health or equivalent
• Extensive experience in Workers Compensation across Comcare and state based schemes
• Strong understanding of self insurance models and regulatory frameworks
• Proven experience leading teams and delivering outcomes in a complex, multi stakeholder environment
• 5-10 years experience in rehabilitation, case management or injury management (aviation industry experience desirable)
• Exceptional stakeholder engagement and influencing skills at senior and executive levels
• Strong people leadership with a collaborative, inclusive approach
• Confidence navigating complex legislation, claims strategy and financial performance
• Analytical and strategic mindset with the ability to turn insight into action

Your Benefits & Beyond

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

Next Steps:

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Ready to apply?

We’re ready to hear from you. Apply now.