Job Description

 Lead Water Technician

Location: Pittsburgh, PA

Full Time

Position Overview

Our client is seeking an experienced Lead Water Technician to lead water damage mitigation and structural drying projects for residential and commercial properties. The ideal candidate will have 6+ years of water mitigation experience, current IICRC certifications, strong knowledge of industry standards, and the ability to lead field crews while maintaining high-quality customer service and documentation.

This role requires a hands-on leader who can assess water damage, develop drying plans, operate moisture detection equipment, supervise technicians, and ensure projects are completed safely, efficiently, and according to IICRC standards.

Key Responsibilities

• Lead and supervise water mitigation technicians and field crews.
• Assess water damage and determine the appropriate mitigation and drying procedures.
• Develop and implement effective structural drying plans.
• Perform moisture inspections, moisture mapping, and daily monitoring.
• Set up, monitor, and adjust air movers, dehumidifiers, and other drying equipment.
• Use moisture meters, thermal imaging cameras, hygrometers, and related equipment.
• Complete project documentation, photographs, sketches, moisture maps, and drying reports.
• Accurately track labor hours, equipment usage, materials, and job progress.
• Communicate project updates with customers, management, adjusters, and other involved parties.
• Ensure proper use of PPE and compliance with company safety procedures.
• Maintain clean, organized, and safe work areas.
• Train and mentor junior Water Technicians on proper mitigation and drying procedures.
• Conduct daily inspections of company vehicles, tools, and equipment.
• Provide professional and responsive customer service throughout the project.
• Assist with Category 1, 2, and 3 water loss projects and related remediation activities.
• Travel to job sites and assist with emergency response, including evenings and weekends when required.
• Participate in required company, safety, and technical training.

Qualifications

• 6+ years of professional water damage mitigation/restoration experience required.
• Current IICRC certifications required, with WRT strongly preferred.
• IICRC ASD certification preferred.
• Strong working knowledge of the IICRC S500 Water Damage Restoration Standard.
• Knowledge of structural drying, moisture monitoring, psychrometry, and water mitigation procedures.
• Experience with moisture meters, thermal imaging cameras, hygrometers, and related drying equipment.
• Ability to calculate equipment requirements and determine appropriate drying strategies.
• Previous experience leading or supervising restoration crews.
• Experience handling residential and commercial water losses.
• Knowledge of Category 1, Category 2, and Category 3 water damage.
• Strong documentation, communication, leadership, and organizational skills.
• Valid driver's license with eligibility to operate a company vehicle.
• Ability to read, write, and communicate effectively in English.
• Ability to work independently while effectively coordinating with project managers and other team members.

Physical Requirements

• Frequently lift and carry 50+ lbs.
• Stand, walk, bend, kneel, climb, and work for extended periods.
• Work in confined, restricted, wet, or physically demanding environments.
• Safely operate and move water extraction and drying equipment.
• Work in residential, commercial, and construction environments.
• Use mobile devices and tablets to document project information and work hours.
• Ability to work flexible schedules, including evenings, weekends, emergency calls, and occasional overnight assignments.

Compensation & Benefits

Pay: $26.50 per hour

Our client offers competitive hourly compensation and a comprehensive benefits package that includes:

• 401(k) with company match
• Medical, dental, and vision insurance
• Disability and life insurance
• Employee Assistance Program (EAP)
• Paid holidays
• Paid time off (PTO)

Disclaimer

The above information describes the general nature and level of work performed in this position. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.