Ovations Technologies (Pty) Ltd

Lead Warmer (OVA6060)

Ovations Technologies (Pty) Ltd  •  Johannesburg, ZA (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Lead Warmer / Insurance Sales Agent (7)

Industry: Banking / Financial Services (Insurance)

Start Date: 4 December 2026

Duration: 9-Month Contract

We are looking for 7 energetic Lead Warmers to join a leading banking client on a 9-month contract. You will drive insurance growth by engaging prospective and existing customers, qualifying sales opportunities, and executing warm lead transfers to Risk Consultants.

Responsibilities include:

  • Outbound Lead Generation: Proactively contact prospective and existing customers from allocated lead lists to identify insurance needs, confirm eligibility, and uncover cross-selling opportunities.
  • Warm Transfers & Handovers: Obtain customer consent and execute seamless warm transfers of qualified leads with accurate customer information to Risk Consultants to maximize quote-to-sale conversions.
  • Pipeline & CRM Administration: Manage callbacks and follow-ups efficiently while accurately capturing call outcomes, customer records, and lead dispositions to meet daily and monthly productivity targets.
  • Customer Experience & Compliance: Deliver professional customer service while strictly adhering to approved scripts, quality standards, POPIA regulations, and financial services conduct requirements.

Requirements include:

  • Qualifications: Grade 12 / Matric with basic to intermediate Microsoft Excel and MS Office proficiency.
  • Experience: Background in a contact centre, telesales, customer service, or lead-generation role (insurance, financial services, and target-driven environment experience advantageous).
  • Skills & Competencies: Strong verbal communication, active listening, objection handling, administrative accuracy, resilience, and a results-driven mindset.

Ready to apply? Submit your updated CV immediately to meet the 4 December 2026 onboarding deadline.

Ovations Technologies (Pty) Ltd

About Ovations Technologies (Pty) Ltd

Enabling the Digital Enterprise

South African business leadership has always been early adopters and significantly used information technology to improve productivity, efficiency, reach new markets and optimize supply chains. What is significant in recent years is that customer expectations have changed radically from the past. The challenge facing all South African and global organisations for that matter is:

• How can they best respond to this paradigm shift?

• How can they take advantage of the opportunity to innovate and grow through technology adoption? And,

• How can they do all this as cost effectively as possible?

This in Ovations’ opinion is the highly strategic journey of Digital Enablement including the critical intersection with Cloud Adoption as the strategic enabler. We, at Ovations, believe that digital enablement incorporates the change associated with the application of modern technology in all aspects of business and society, whereby Cloud Adoption is the way in which all business will implement and accelerate digital enablement.

Ovations has core domain expertise in process automation, content services, data & analytics and financial crime and risk prevention solutions. As Ovations, we provide guidance to our clients through an entire lifecycle of the cloud adoption process including initiatives to mitigate strategic workloads to the cloud deployment models encompassing IaaS, PaaS, FaaS and SaaS. We provide the following summary core cloud adoption services in this regard:

• Enterprise architecture and cloud adoption

• Cloud adoption architecture design

• Cloud people structures, roles and change management

• Cloud governance models and business cases

• Cloud adoption platform and public cloud selection

• Cloud data security and privacy

• Cloud migration strategies

• Cloud operational SLA and platform management

• DevSecOps design and implementations

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Johannesburg, ZA
Year Founded
1998
Social Media