Working Title: Lead Visitor Services Associate
Position Type: Part-time (Wage/Hourly)
FLSA Status: Non-Exempt: Eligible for Overtime
**This is an internal posting open to current VMFA employees only.**
Department: Visitor Services
Pay Rate: $15.34 per hour
About Virginia Museum of Fine Arts:
The Virginia Museum of Fine Arts (VMFA) in Richmond, Virginia, is one of the largest comprehensive art museums in the United States. VMFA, which opened in 1936, is a state agency and privately endowed educational institution. Its purpose is to collect, preserve, exhibit and interpret art, and to encourage the study of the arts.
VMFA is the only art museum in the United States open 365 days a year with free general admission.
About the Visitor Services Department:
The Visitor Services Department is an inclusive workplace that values teamwork and professionalism. We offer flexible scheduling with operating hours during the daytime, evenings, and on weekends. Staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Best Café and the VMFA Shop.
General Information:
We are currently seeking experienced, leadership-minded individuals to join the Visitor Services Department as Lead Visitor Services Associates.
This is a part time, non-exempt position with no benefits. This position works varied shifts during VMFA’s public hours. VMFA is open 7 days a week from 10 am-5 pm with evening hours until 9 pm on Wednesday through Friday. Evening and weekend availability is required.
Lead Visitor Services Associates support the museum’s goal of creating a positive experience for all visitors through providing excellent customer service at the Visitor Services Desk, Membership Desk, and over the telephone. Lead Associates model excellent customer service and best practices and serve in a supervisory capacity in absence of Supervisors or Manager, including handling customer service issues and opening and closing shifts as needed.
Minimum Qualifications
Additional Considerations:
Special Instructions:
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All applicants must submit an online application. This position will close at 11:55 pm on the designated closing date at the top of the posting listed in PageUp.
Please contact the HR office at recruitment@vmfa.museum if you need assistance.
VMFA is a Virginia Values Veterans (V3) Certified Employer. Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts.
Contact Information
Name: Human Resources Services
Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.
Email: recruitment@vmfa.museum for recruitment related questions.
Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Virginia Museum of Fine Arts uses the E-Verify system to confirm identity and work authorization.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
