Virtusa

Lead UX Researcher & Designer( XD)

Virtusa  •  Toronto, CA (Onsite)  •  6 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Lead UX Researcher & Designer( XD)-(CREQ257989)

UX Researcher & Designer – Software & Agile Teams

We are seeking a UX Researcher & Designer to drive user-centered design practices across our software development lifecycle. This role blends user research, interaction design, and usability testing to create intuitive, data-driven digital experiences.

The ideal candidate will collaborate closely with Product Owners, Developers, Business Analysts, and Agile teams to ensure that user needs are deeply understood and effectively translated into scalable design solutions.

Key Responsibilities

User Research & Insights

  • Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, usability testing, contextual inquiry).
  • Analyze user behavior, workflows, and pain points to generate actionable insights
  • Develop personas, journey maps, empathy maps, and research reports.
  • Partner with stakeholders to align research priorities with business goals.

UX & Interaction Design

  • Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
  • Apply design thinking principles to solve complex user problems.
  • Ensure designs adhere to usability, accessibility (WCAG), and design system standards
  • Iterate designs based on user feedback, analytics, and usability findings.

Agile Collaboration

  • Actively participate in Scrum ceremonies (sprint planning, stand-ups, retrospectives).
  • Translate research insights into user stories, acceptance criteria, and design artifacts
  • Work closely with Product Owners to prioritize UX improvements in the product backlog
  • Support developers during implementation to ensure design fidelity.

Primary Location

CA-ON-Toronto

Schedule

Full Time

Employee Status

Individual Contributor

Job Type

Experienced

Travel

No

Job Posting

21/05/2026, 9:53:16 PM
Minimum SalaryCAD75000
Maximum SalaryCAD90000
Virtusa

About Virtusa

Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.

Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Southborough, MA
Year Founded
1996
Social Media