The Lead Technology Operations Engineer is the technical leader for day-to-day Technology Operations. The role owns complex escalations, service restoration, operational standards, and technical guidance for L1 and L2 engineers. This position remains hands-on while improving service quality through automation, knowledge management, platform administration, problem management, and disciplined execution across Microsoft 365, endpoint management, identity, enterprise applications, user lifecycle services, mobile technologies, and distributed locations.
Required Skills & Qualifications
Education Requirements
Years Of Experience
Working ConditionsOffice-based and remote technology supported environments. Regularly required to sit, stand, and move about office or facility locations. May require occasional travel and work outside normal business hours for incidents, maintenance, projects, or location support.
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us. We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage. EEO Statement Equal Opportunity Employer Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
With complete tunnel systems in each of the 50 United States and equipment in countries worldwide, Sonny's equipment delivers millions of clean, dry, shiny cars each year, around the globe.
Sonny's legacy began in 1949 when founder, Sonny Fazio, built his first full-serve car wash. Upon retiring, he began manufacturing replacement parts and eventually equipment for his son's chain of 12 washes spanning three states. Engineered by a car wash operator for his family, Sonny manufactured equipment to do one thing — help his sons make more money washing cars. Soon, word got out and Sonny was flooded with orders for his reliable equipment that washed better, cost less, and produced a clean, dry, shiny car faster with less hassle and expense. That was the beginning of Sonny's The Car Wash Factory.
Today, Sonny's is the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry.
We also have a full line of OEM parts for Hanna, Peco, PDQ, Belanger, Macneil, Ryko, and other car wash equipment manufacturers.
