Job Description

The Lead Technician supports day-to-day shift operations through hands-on technical and operational work while providing on-shift coordination and technical guidance. This role serves as a working lead and on shift point of contact to support operational continuity, safety, and efficiency, while remaining actively engaged in operational and maintenance activities while on shift.

Tasks & Responsibilities:

• Perform hands-on technical, operational, and maintenance work
• Support coordination and prioritization of daily work activities based on operational needs and established plans
• Serve as an on-shift technical resource to assist with issue identification, troubleshooting, and real-time problem resolution
• Complete daily rounds, equipment checks, and operational logs using approved round sheets, ensuring all entries are accurate, complete, and submitted on time in accordance with compliance requirements
• Perform assigned preventive maintenance (PM) tasks in accordance with established schedules and procedures
• Perform daily maintenance work orders and record all labor time in SAP, ensuring thorough documentation of maintenance activities, equipment status, work‑order completion, and corrective actions in accordance with established procedures
• Identify equipment, process, or safety issues and communicate findings through established escalation channels, including email and Microsoft Teams, as appropriate
• Verify assigned work is completed in compliance with safety, quality, and operational standards
• Provide on-the-floor clarification of standard operating procedures and job expectations as needed
• Support shift changeovers by communicating equipment status, ongoing work, and unresolved issues
• Assist with training and onboarding of new team members through hands-on instruction and job shadowing
• Maintain housekeeping standards and reinforce safe work practices throughout the shift
• Perform mandatory shop floor audits to identify hazards and non-compliances and document findings in required EHS system.
• Document maintenance activities, issues, and corrective actions in required systems
• Complete incident investigations and related documentation in the EHS system as assigned
• Review operational, maintenance, and safety information to identify trends and share observations
• Evaluate samples or perform process checks as required to support quality and operational performance
• Monitor and respond to email and Microsoft Teams communications during assigned shifts to ensure timely awareness of operational issues, priorities, and updates
• Post shift activities, updates, and key information in Microsoft Teams to support cross-shift communication and continuity
• Maintain required certifications, training, and knowledge qualifications
• Know, understand, and follow all Safety and Environmental (EHS) policies, procedures, and requirements
• Perform other duties as assigned to support shift operations

Qualifications:

• Strong working knowledge of industrial operations, equipment, and safe work practices in a production or maintenance environment
• Minimum of 3–5 years of experience in production, operations, maintenance, or related technical roles within an industrial setting
• Demonstrated mechanical aptitude and ability to troubleshoot equipment and process issues
• Experience operating heavy equipment such as cranes, excavators, skid steers, dozers, manlifts, or similar equipment, as applicable to the site
• Experience providing on-the-job guidance, coordination, or task support to coworkers in a shift-based environment
• Working knowledge of Microsoft Office applications, including Word, Excel, and basic reporting tools
• Ability to complete operational logs, work orders, incident documentation, and other written records accurately
• Ability to communicate effectively in English, both verbally and in writing, to support safe operations, clear shift handovers, and accurate documentation
• Ability to walk long distances and stand for extended periods, and to work in challenging environmental conditions including high temperatures, humidity, noise, dust, and elevated work areas (up to 500 feet), as required by the role