• Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required
• To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
• To support Service projects as required.
• This role may involve site work supporting customers
MAIN TASKS AND ACTIVITIES
· Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations.
· Application or development of engineering standards.
· Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.
· Use of Smart Serve to document all customer cases and follow up to completion
· Preparation of Pre Site packs for FSE’s detailing technical requirements and providing appropriate instructions for works.
· Create customer warning notices and advice notices in response to discovery of a hardware or software problem.
· Specify, design, and document drive trains including electrical design, selection and specification of components, application software.
· Specification, design or use of computer simulation and calculation tools.
· Perform internal and external training
· Liaison with other GE Power Conversion and Storage units, customers, suppliers and sub-contractors.
· Produce technical/design specifications, and documents to help customers with problems.
· Put together technical proposals for upgrades of legacy systems.
· Liaise with COE engineering support as and when required
· Some overseas travel may be required.
Qualifications:
Desired Characteristics:
· Good team player
· Effective communicator
· Enthusiastic
· Flexible and adaptable
· Works well under pressure
Relocation Assistance Provided: No
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.
It is made up of three businesses -- Power, Wind, and Electrification -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.
GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have the energy to change the world.
