Job Description

The Lead Technical Project Manager is responsible for driving the execution of complex technical initiatives that span multiple teams within the organization. This role partners closely with engineering, architecture, security, and operations teams to plan, coordinate, and deliver key capabilities that support cloud-based service delivery and platform stability.Operating with strong technical fluency and execution discipline, the Lead Technical Project Manager owns delivery plans, dependency tracking, risk management, and coordination for large or high-impact initiatives — influencing outcomes through collaboration, clear communication, and structured execution.

Your Role Responsibilities? Here's What You'll Do

• Drive execution of complex, multi-team technical initiatives by translating technical requirements and objectives into actionable project plans with clear milestones, ownership, and dependencies.
• Coordinate cross-team work by identifying, tracking, and resolving delivery dependencies and risks to ensure initiatives progress predictably through planning, development, and delivery phases.
• Partner with engineering, architecture, security, operations, and product stakeholders to align execution expectations and drive clarity and shared understanding across teams with competing priorities.
• Develop working knowledge of product and platform architecture, technical constraints, and system interactions to ensure delivery plans are feasible and aligned with technical realities.
• Maintain and adjust execution plans as technical discoveries are made or priorities change, proactively identifying risks and supporting mitigation planning with accountable owners.
• Provide clear, concise status updates to project stakeholders and leadership, communicating progress, risks, and tradeoffs in a timely and actionable manner.Technology Tools

Role Essentials — Required Skills

Demonstrated experience delivering complex technical initiatives in an engineering-centric environment.

Strong technical aptitude with working knowledge of software architecture, distributed systems, and cloud/SaaS platforms.

Proficient application of project management and change management methodologies, tools, and delivery best practices.

Proven ability to collaborate with and influence cross-functional stakeholders without direct authority.

Strong written and verbal communication skills, including the ability to present clear, timely project updates to leadership and stakeholders.

What We'd Like to See — Preferred Skills

Working knowledge of cloud technologies, CI/CD pipelines, infrastructure automation, and software migration concepts.

Experience partnering with product, engineering, platform, infrastructure, or cloud teams to gather requirements and drive execution.

Ability to manage initiatives independently, prioritize effectively, and deliver results in a fast-paced, dynamic environment.

Strong interpersonal skills, attention to detail, and professionalism when handling sensitive information.

Experience providing informal guidance or peer support to fellow project managers or team members.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.© Hyland. All rights reserved.

About #HylandLife

#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.