Job Description

Primary City/State:

Phoenix, Arizona

Department Name:

Radiology-Diagnostic-Hosp

Work Shift:

Day

Job Category:

Administrative Services

Health care is constantly changing and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

At Banner University Medical Center - Phoenix, joining our Medical Imaging team means becoming part of one of the most advanced, high-acuity imaging environments in the region, within a 730-bed academic medical center and Level 1 Trauma and Comprehensive Stroke Center. At Banner University Medical Center - Phoenix, you won’t just perform procedures—you’ll be at the forefront of advanced neurovascular and interventional radiology care, working alongside leading specialists in a high-acuity, high-performance environment. This is an opportunity for a skilled technologist to join a team delivering cutting-edge therapies for stroke, trauma, and complex vascular disease, where your work directly impacts patient outcomes in critical moments.

As a Lead Surgery Scheduler you will be responsible for scheduling surgical procedures using a computerized scheduling system (Cerner Schedule Book). You will Review surgery scheduling process to ensure efficiency, lead the scheduling process to ensure the quality and accuracy are appropriate and assist with improving the process by aligning with the OR staff, Leaders, and Physicians.

This is a full time working 7:30a - 4:00pm

Candidates must have 3-5 years experience in Surgery Scheduling.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular, or obstetrical procedures using a computerized scheduling system. Uses expert skills and knowledge of surgical scheduling to provide guidance to Surgery Schedulers. Reviews surgery scheduling process to ensure efficiency. Leads the scheduling process to ensure the quality and accuracy are appropriate. Assists with improving the process by aligning with the OR staff, Leaders, and Physicians. Provides training and advice on best practices for surgery scheduling.

CORE FUNCTIONS

1. Provides training and mentorship to Surgery Schedulers within the department. Provides leadership, suggests process improvements, and serves as a resource for complex and sensitive surgery scheduling accounts.
2. Verifies Surgery Schedulers are acquiring current orders, authorization numbers, patient history and physicals, results of laboratory tests, etc. in a timely manner.
3. Builds strong working relationships with Surgery Schedulers, Physicians, Leadership and Hospital OR scheduling staff. Serves as the liaison between departments.
4. Assesses and identifies skills, competencies and areas of learning and instruction for new hires and existing Surgery Schedulers. Assists with the development of education and training within the specified area in collaboration with department leadership.
5. Continuously observes the surgery scheduling process for the department and makes recommendations for improvement. Identifies reasons for case cancellation and recommends plans to counter the cancellations in the department.
6. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 3-5 years of surgery scheduling experience; preferably in hospital OR scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.

The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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