Lead Support Worker26412
Lead Support Worker
Salary £25,838 / Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140
Permanent, full time (37.5 hpw)
Cheltenham
We can’t offer a CoS for this role
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
Lead support planning and coordinate our Support Workers to deliver person-centred support
Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
Support Customers with daily tasks like budgeting, cooking and attending appointments
Work with multi-agency teams to safeguard and empower our customers
Help customers build independence and prepare for their move-on into the community
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Passion and experience in supporting others ideally in a supported housing setting
Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
Experience assessing referrals and coordinating support
The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
The role is based in our services supporting our young people that have experienced Homelessness. You will help them learn how to manage a tenancy successfully and move on to independent accommodation.
Our team work on a rota basis from 8am to 8pm and work every third weekend having days off in the week when they do.
You work as part of a larger team with some lone working involved.
You need an Enhanced with barring list (we pay)
A vehicle insured for business use (and a license!), we’ll pay for any business mileage
What’s in it for you?
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
800+ discounts on shops, holidays, days out, tech and more
Work your way with flexibility to balance life and work
Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Instant pay access with Stream
Find out more
Click APPLY NOW to see our Support Coordinator Job Description,find out about us and for help to apply Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Central Supported Portfolio 701
Gloucestershire-Cheltenham
19.Mar.26, 3:59:44 PM
05.Apr.26, 10:59:00 PM

We're Home Group, a housing association, social enterprise and charity with a turnover of £505m and one of the UK's largest providers of high quality housing and integrated housing, health and social care.
We're proud of the difference that we have made over the last 90+ years and we continue to work hard to support over 125,000 customers who live in more than 57,000 homes across England and Scotland.
Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 9th best place to work in the UK, the 4th best in the North East and the 8th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020.
If you want to find out more about us, visit our website below.