Wells Fargo

Lead Software Engineer - SRE

Wells Fargo  •  $187k/yr  •  Charlotte, NC (Hybrid)  •  23 hours ago
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Job Description

About this role:

Wells Fargo is seeking a Lead Site Reliability Engineer (SRE ) to join the WIMT Platform team. This role is responsible for driving the stability, resiliency, performance, and security of mission‑critical platforms that support Wells Fargo Advisors, First Clearing firms, and FINET practices. As a Lead SRE, you will provide hands‑on technical leadership across incident management, automation, observability, and reliability engineering, with a strong focus on proactive risk mitigation and continuous improvement. You will help define and enforce reliability standards while partnering closely with Application Development, Product, Business, and Enterprise teams to ensure operational excellence throughout the full-service lifecycle. This role is ideal for a highly motivated engineer with deep experience operating large‑scale, production systems who takes ownership, values accountability, and is passionate about building resilient, enterprise‑grade platforms. Learn more about career areas and business divisions at https://www.wellsfargojobs.com


In this role, you will:

  • Design and implement scalability, reliability, and observability strategies for cloud and on-premise environments

  • Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and Error Budgets to improve system reliability

  • Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions

  • Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization

  • Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

  • Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

  • Drive adoption of NFRs, best practices-quality and compliance across observability and performance engineering

  • Ensure high availability and performance of production systems through proactive monitoring and incident response

  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

  • Lead projects, teams, or serve as a peer mentor


Required Qualifications:

  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 5+ years of experience leading observability and monitoring tooling - Splunk, AppDynamics, Splunk Observability, Grafana, Open Telemetry

  • 5+ years in infrastructure (windows and Linux) support

  • 5+ years proven success in toil reduction initiatives

  • 5+ years in cloud application management especially OpenShift Container Platform


Desired Qualifications:

  • 5+ Years’ experience in SRE, public & private cloud technologies, Java performance tuning, capacity optimization for mission critical applications

  • Working knowledge of multiple programming languages (e.g., Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS)

  • Hands-on experience with cloud and platform technologies such as AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, and VMware

  • Strong verbal, written, and interpersonal communication skills for effective collaboration across teams

  • Ability to engage with and influence stakeholders at various organizational levels

  • Expert experience on monitoring tools – Prometheus, Grafana, AppDynamics, Glassbox, Splunk

  • Advanced experience in one or more scripting languages - Python, Shell scripting etc

  • Strong knowledge of Kubernetes, OCP and troubleshooting skills

  • Strong grasp of Java performance concepts (heap, GC) and critical monitoring metrics for Java apps

  • Ability to identify manual tasks in the processes and automating them to reduce toil

Job Expectations:

  • Willingness to work on-site at stated location on the job opening

  • This position offers a hybrid work schedule

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $187,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

3 Jun 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
San Francisco, California
Year Founded
Unknown
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