Performance Engineering Architect
About Williams-Sonoma, Inc.
Founded in 1956 and headquartered in San Francisco, California, Williams-Sonoma, Inc. is a Fortune 500, digitally-first, multi-channel specialty retailer with a portfolio of iconic global brands. Our India Technology Center serves as a strategic innovation hub, building and scaling platforms that power e-commerce, supply chain, and customer experiences for millions of customers worldwide.
We are seeking a Performance Engineering Architect to lead performance strategy, design, and execution across large-scale, distributed systems. This role is critical in ensuring our digital platforms deliver exceptional speed, scalability, and reliability. You will partner with engineering, product, and infrastructure teams to embed performance engineering practices early in the development lifecycle and drive measurable business impact.
Impact of the Role
• Drive performance excellence for global platforms serving millions of users.
• Identify and mitigate performance risks early in the SDLC.
• Enable scalable, resilient architecture aligned with business growth.
• Deliver executive-level insights translating technical metrics into business outcomes.
Key Responsibilities
• Define and lead performance engineering strategy, including load, stress, scalability, and failover testing.
• Translate business requirements into workload models, user concurrency, and traffic projections.
• Establish performance benchmarks, SLAs, and acceptance criteria.
• Oversee test planning, execution, and reporting aligned with release cycles.
• Drive tooling strategy using JMeter, LoadRunner, and modern observability platforms.
• Build monitoring dashboards across application, infrastructure, and network layers.
• Conduct bottleneck analysis and provide optimization recommendations.
• Collaborate with offshore teams, ensuring quality execution and timely delivery.
• Establish best practices, reusable frameworks, and shift-left performance culture.
Basic Qualifications
• 10+ years in performance engineering or testing.
• Experience in architect-level or leadership roles.
• Strong expertise in performance tools such as JMeter or LoadRunner.
• Deep understanding of distributed systems, APIs, and cloud platforms (AWS/Azure/GCP).
• Strong analytical, stakeholder management, and communication skills.
Preferred Qualifications
• Experience in retail, e-commerce, or high-transaction environments.
• Knowledge of SRE practices, chaos engineering, and scalability design.
• Experience working with global teams and large-scale platforms.
Why Join Our India Technology Center
• Work on global platforms powering industry-leading retail brands.
• Collaborate with world-class engineering and product teams.
• Build scalable, high-impact solutions used by millions.
• Thrive in a culture focused on innovation, ownership, and continuous learning.
Williams-Sonoma India Pvt. Ltd.
Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teens, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide.
Williams-Sonoma India sourcing office was established in 2013. We are based in Gurugram, India. We are sourcing premium products across all categories of Home Furnishing and recorded double digit year-on-year growth. We have a dynamic team of over 100 members handling versatile vendors across India, Nepal & Bangladesh. We are looking to onboard talented people and create successful professional journey.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
