Job Description

Scope:

• Core responsibilities to include handling day-to-day support tickets , work on enhancement requests.
• As part of Tech team this position will lead toward technical advancement of Ironclad CLM solution. This position will provide an opportunity to explore, troubleshoot and develop solutions on various functional domains and provide a good learning curve.
• The role involves business stakeholder interaction to gather requirements and knowledge on Contract life cycle management
• Understand the impact of Legal data changes and seek confirmation from business before making any changes in the system.

Our current technical environment:

• Software: Ironclad CLM tool

What you’ll do:

• Design and implement Ironclad workflows, templates, and approval processes
• Configure dynamic fields, conditional logic, and contract templates
• Develop and maintain Ironclad integrations (Salesforce, Workday, DocuSign, ERP, etc.)
• Build and manage API-based integrations and custom solutions
• Perform system enhancements, troubleshooting, and performance optimization
• Collaborate with Legal and business teams to gather requirements
• Maintain governance, user roles, permissions, and security settings
• Support data migration and document imports
• Provide user training and documentation
• Ensure compliance with company policies and regulatory standards

What we are looking for:

• Bachelor’s degree in computer science, Information Systems, or related field
• Minimum 5+ years of hands-on experience with Ironclad CLM and 10+ years of overall experience implementing and supporting enterprise CLM platforms (e.g., Icertis, Agiloft, Docusign CLM, etc.). Strong knowledge of workflow automation and contract lifecycle processes
• Experience with REST APIs and system integrations
• Proficiency in JavaScript or low-code/no-code automation tools
• Experience integrating with Salesforce, Workday, or other enterprise systems
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.