Job Description

At Icertis, we power the contract intelligence platform that transforms how federal agencies and government organizations manage their most critical missions — from defense and national security to public safety and aerospace. We go beyond traditional contract systems by embedding AI-driven automation, compliance, and real-time insights into every phase of the contract lifecycle — enabling agencies to accelerate procurement, reduce risk, and operate with greater transparency and control.

Discover how Icertis is modernizing public sector contract management and driving impact across federal agencies here.

Icertis is seeking a Lead Software Engineer – Cloud Operations to support and scale its US Government Cloud Operations (USGov CloudOps) platform within Microsoft Azure Government. This role is critical to ensuring the availability, security, resiliency, and compliance of mission-critical SaaS services supporting U.S. public-sector customers.

The ideal candidate brings strong expertise in cloud automation, DevOps, Infrastructure as Code (IaC), and secure software development, with hands-on experience operating in regulated, compliance-driven environments such as FedRAMP and IL3–IL5.

• Design, build, and maintain secure, scalable cloud automation and internal tooling.
• Support mission-critical production systems, including participation in a 24x7 on-call rotation.
• Develop and manage DevOps pipelines and Infrastructure as Code using Terraform, Ansible, ARM, and Azure DevOps.
• Troubleshoot and resolve complex application and Azure PaaS issues (C#/ASP.NET).
• Implement and continuously improve cloud security controls aligned with federal compliance requirements.
• Execute Identity & Access Management (IAM), deployments, upgrades, and change management activities.
• Collaborate with cross-functional teams to deliver time-sensitive public-sector outcomes.
• Support audits and compliance activities, including evidence collection and documentation.
• Maintain clear, accurate technical documentation for systems and processes.

This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance.

Required Skills / Qualifications

• Strong experience developing secure, maintainable, and scalable software.
• Proficiency in C#, ASP.NET, Java, JavaScript, Python, Web APIs, and Microsoft SQL.
• Hands-on automation experience using PowerShell, Bash, Ansible, Terraform, JSON/YAML.
• Experience operating cloud-first, mission-critical systems (Azure preferred).
• Working knowledge of Azure Functions, AKS, Docker, and PaaS services.
• Strong Windows and Linux systems administration skills.
• Ability to work independently in fast-paced environments and take ownership of issues through resolution.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.

Preferred / Federal Environment Experience

• Familiarity with federal compliance frameworks: FedRAMP, NIST, CMMC, IL3–IL5, HIPAA, PCI, ISO 27001.
• Experience with Azure security services such as WAF, Microsoft Sentinel (SIEM), and threat protection.
• Knowledge of ITSM / ITIL processes and operational best practices.
• Experience with Azure DevOps (ADO) and collaboration tools (Microsoft Teams, SharePoint).
• Familiar to Elastic Search, Kibana, Azure Redis Cache.
• Interest in AI/ML or GenAI solutions in regulated cloud environments.

Salary Range:

Min $130,000 - Max $195,000 USD per year

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to base salary and an annual target incentive bonus, an equity component is included.

Icertis is committed to:

• Supporting employees’ and their families’ physical, mental, and financial well-being.

• Accelerating Icertians’ careers.

• Making a social and environmental impact in our communities.

• Cultivating and advancing a culture of diversity, equity, inclusion, and belonging (DEIB) across our company, customers, and suppliers.

• Generous holidays, including the 4th of July week off (paid).

• Free professional and leadership coaching.

• Annual personal development allowance.

What we offer:

• Robust medical, dental, vision, and mental health benefits.

• Employee Assistance Program (EAP).

• Equity (RSUs) and shared ownership in the company.

• Generous 401(k) match.

• Flexible work environment.

• Paid maternity and paternity leave.

• Generous holiday and PTO program.

• CaaS (Coaching as a Service).

• Annual personal development allowance.

• 7 Days for Humanity – seven paid volunteer days annually.

• Global and regional DEIB steering committees and employee resource groups (ERGs).

• Global DEIB training programs and guest speakers throughout the year.

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Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.