Publix Super Markets

Lead Software Engineer - CQA and Customer Care

Publix Super Markets  •  Lakeland, FL (Onsite)  •  13 days ago
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Job Description

Job Category

Publix Technology

Facility

Lak Publix Technology Hub 1 - B047

State

Florida

Frequency of Pay

Monthly

Minimum Base Pay

10,400

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

Address

321 S. Kentucky Ave

Potential Annual Pay with Bonus

135,200 - 202,800

City

Lakeland

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay

15,600

Required Qualifications

  • Bachelor’s degree in Computer Science or another analytical discipline, or equivalent experience
  • 7+ years of experience analyzing complex business problems and delivering scalable enterprise technology solutions
  • 2+ years of experience developing and supporting enterprise applications using C# (.NET), Razor Pages, Telerik/Kendo controls, and modern UI frameworks
  • 2+ years of experience integrating multiple systems using various interface patterns, including APIs, messaging, and file-based integrations
  • 2+ years of experience designing and implementing unit and integration testing strategies
  • 4+ years of experience supporting production systems and participating in operational support activities
  • 2+ years of experience working within Agile and Scrum development environments
  • 4+ years of experience mentoring and guiding software engineers while remaining hands-on in complex development efforts
  • Expertise across the full Software Development Life Cycle (SDLC)
  • Extensive experience with SQL Server and enterprise data management
  • Deep understanding of design patterns and architectural frameworks, including microservices, REST APIs, and service‑oriented architectures
  • Strong understanding of performance optimization, scalability, resiliency, and operational support in enterprise environments
  • Strong analytical, problem-solving, and technical decision-making skills
  • Ability to provide after-hours and on-call support for assigned systems

Preferred Qualifications

  • 9+ years of software engineering experience in a large, distributed enterprise environment
  • Experience leading technical design and development efforts across multiple teams and platforms
  • Experience designing and implementing API-driven, event-based, and integration-heavy solutions, including messaging and asynchronous processing
  • Experience with event-driven architectures and messaging platforms (e.g., Kafka or equivalent technologies)
  • Experience with cloud platforms and services, including cloud databases, messaging, and integration technologies
  • Experience with automated testing, test-driven development (TDD), and modern DevOps practices
  • Experience using CI/CD pipelines and source control platforms
  • Experience extending and integrating commercial or SaaS platforms within an enterprise technology ecosystem
  • Experience developing solutions that support contact center operations, customer interaction platforms, or enterprise service workflows
  • Experience with AI-enabled platforms and automation capabilities, including:
    • AI-assisted automation and decision support
    • Natural language processing (NLP) and text analytics
    • AI-driven classification, routing, or recommendation functionality
  • Experience designing, configuring, or extending low-code / no-code platforms, including:
    • Power Platform development (Power Apps, Power Automate, Dataverse)
    • Integration of low-code solutions with enterprise systems

Zip Code

33801-5004

Publix Super Markets

About Publix Super Markets

Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States. Publix employs over 200,000 associates. We are privately-owned, hold no long-term debt, have avoided layoffs, and continue to grow year after year. Publix and our associates excel in community involvement, volunteerism and environmental sustainability.

Having an inclusive working environment makes our company—and our community—better. We value the fresh ideas and unique perspectives that each associate provides. We make it a priority to employ and work with qualified and talented people, which includes associates from many backgrounds, cultures, abilities, and ethnicities.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Lakeland, Florida
Year Founded
1930
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