Job Description

Lead Software Engineer

C#/.NET & AI-Enabled Enterprise Platforms

📍 Location: Kolkata or Hyderabad 🏢 Work Arrangement: Hybrid – 3 days per week in the office

About the Role

We're looking for a hands-on Lead Software Engineer with strong C#/.NET expertise and a growing interest in applied AI for enterprise software modernization. In this role, you'll build secure, reliable backend services and contribute to AI-enabled capabilities that improve automation, developer productivity, and product intelligence across Hyland's enterprise platforms.

You'll work closely with customers, Professional Services, Support, Cloud Operations, and Engineering teams to understand customer pain points, investigate complex technical challenges, develop solutions and utilities, and contribute to the product codebase where appropriate. You'll be part of a collaborative engineering team — writing production-quality C#/.NET code, participating in architecture and design discussions, mentoring other engineers, and leveraging AI-assisted development responsibly. Exposure to C++, Python, or Java is beneficial for integration, interoperability, and modernization initiatives, but the primary expectation is strong C#/.NET engineering expertise with the ability to work across a diverse technology ecosystem.

Your Role Responsibilities? Here's What You'll Do.

• Design, develop, test, and maintain enterprise software components using modern C#/.NET, with a focus on performance, scalability, reliability, security, and maintainability.
• Partner with customers, Services, Support, and Cloud teams to analyze complex business and technical challenges and deliver effective, scalable software solutions.
• Contribute to AI-assisted development practices using tools such as GitHub Copilot, Cursor, or Claude — while maintaining engineering excellence through peer reviews, automated testing, and secure development practices.
• Lead technical design reviews, code reviews, and debugging sessions, applying strong software engineering principles, object-oriented design, and architectural best practices.
• Troubleshoot moderate to highly complex production issues, identify performance bottlenecks, and improve system reliability in cloud and containerized environments; leverage secondary languages such as C++, Python, or Java where needed for interoperability, automation, migration initiatives, or integration with existing enterprise systems.
• Mentor and guide engineers by promoting engineering best practices, technical excellence, and a culture of continuous improvement across the team.

Technology Tools

Primary Language – Modern C#/.NET

• NET 6/7/8+, ASP.NET Core, Entity Framework Core, LINQ
• Asynchronous Programming, Dependency Injection
• Performance Optimization & Profiling, Secure Coding Practices

Secondary Exposure – C++

• Modern C++ (C++11/14/17/20)
• Performance-Sensitive Components, Native Integrations & Interoperability
• Legacy Product Support & Modernization Initiatives

AI Tools

• GitHub Copilot, Cursor, Claude, LLM APIs
• Prompt Engineering Fundamentals & AI-Assisted Development Workflows

Additional Technologies

• REST APIs, SQL & NoSQL Databases
• Docker & Kubernetes
• Git, GitHub & Azure DevOps
• AWS or Azure Cloud Services
• CI/CD Pipelines & Automated Testing Frameworks

Role Essentials

• 12+ years of software engineering experience, including 8+ years of hands-on C#/.NET development experience building enterprise-grade software solutions.
• Strong expertise in C#, .NET, ASP.NET Core, distributed systems, API development, and backend service architectures, with proven experience building and supporting enterprise-scale applications.
• Strong understanding of object-oriented programming, SOLID principles, design patterns, multithreading, asynchronous programming, debugging, and performance optimization with a focus on maintainable and secure design.
• Ability to troubleshoot and resolve complex customer-reported and production issues in distributed and cloud-based environments; exposure to AI-assisted development practices, including responsible use and validation of AI-generated code.
• Experience collaborating with customers, support, cloud operations, and cross-functional engineering teams to drive product improvements and resolve critical technical challenges.

What We'd Like to See

• Exposure to LLM APIs, embeddings, RAG architectures, vector databases, AI-powered search, and intelligent automation solutions within enterprise software environments.
• Experience with Kafka, MongoDB, Elasticsearch, PostgreSQL, or similar technologies in distributed enterprise environments.
• Hands-on experience using GitHub Copilot, Cursor, Claude, or equivalent AI-assisted development tools with strong review and validation discipline.
• Strong expertise in performance engineering, scalability analysis, and system optimization, with a proven ability to resolve time-critical, complex production issues.
• Experience working with C++ codebases, native integrations, or modernization efforts involving legacy enterprise applications.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

© Hyland. All rights reserved.

About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.