Job Description

End Date

Tuesday 29 September 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

Level 5 will have all traits from Level 4 but sometimes will lead technical development on product/team/domain level. They may start taking responsibility for overall tech delivery & app ownership alongside their own software engineering output. They are experts of parts of the domain and technology used.

Job Description

• Experience Required: 8 to 12 years.
• Mode of work- Hybrid
• Location-Hyderabad

Grade E: Technical Specialist – IT Asset Discovery & Tooling

About the Role

Lloyds Banking Group operates a large and evolving IT estate. Our Enterprise Technology Discovery Team ensures accurate, scalable IT asset data using tools like OpenText UCMDB (also known as Universal Discovery) & FlexeraOne (also known as FNMS / Data Platform) to populate ServiceNow CMDB. This role focuses on utilising this tooling to maintain & expand discovery coverage across hybrid environments, and drive continuous improvement & automation.

What you’ll be doing

Working with UCMDB and/or Flexera One to…

• Configure and optimize UCMDB / Flexera One for infrastructure and software inventory (to enable inventory insights).
• Engage in technical assessments and hands-on problem-solving for discovery-related issues.
• Lead agent installation, deployment, and troubleshooting across hybrid environments.
• Design and implement new discovery patterns and integrations (if necessary).
• Configure and optimize UCMDB / Flexera One -> ServiceNow CMDB integration to represent the IT estate accurately and improve data coverage.
• Collaborate with stakeholders on requirement gathering, planning, and implementation work distribution.
• Drive tooling upgrades, re-platforming initiatives, and automation of discovery processes.
• Collaborate with engineering peers and stakeholders, championing Agile best practices.
• Participate in Agile ceremonies and contribute to continuous improvement.
• Support evolution of the ServiceNow CMDB data model to align with enterprise architecture.

What you’ll need

Great behaviours

• Passion to learn/grow in role.
• Ability to work proactively, independently with minimal guidance.
• Strong communication, stakeholder management and interpersonal skills.
• Problem-solving and adaptability in complex & ambiguous situations.
• Demonstrate good judgment and pragmatic approach to delivering in an agile team

Strong Technical Skills

• Strong understanding of discovery tools preferably UCMDB or Flexera. Alternatively experience any other agent-based discovery tool (such as ServiceNow ITOM, BMC Helix, etc) or any agent based tool (e.g. SentinalOne, Dynatrace, AquaSec, ServiceNow ACCs, etc).
• Hands-on experience with agent installation and management or API integrations.
• Familiarity with hybrid IT environments (Azure, GCP, VMware, Oracle, SQL).

Nice to have

• Scripting/programming languages (e.g. familiarity with Python, Jython, Powershell, PERL)
• Orchestration skills (e.g. familiarity with Ansible or Chef)
• Code Control and CI/CD Skills (e.g. familiarity with GHE, Harness, Spinnaker, Jenkins)

Grade D: Technical Specialist – IT Asset Discovery & Tooling

About the Role

Lloyds Banking Group operates a large and evolving IT estate. Our Enterprise Technology Discovery Team ensures accurate, scalable IT asset data using tools like OpenText UCMDB (also known as Universal Discovery) & FlexeraOne (also known as FNMS / Data Platform) to populate ServiceNow CMDB.

As a Grade D Engineer, you’ll support the maintenance and expansion of discovery coverage across hybrid environments and help improve the reliability and automation of our discovery processes.

What you’ll be doing

Working with UCMDB and/or Flexera One to…

• Configure and optimize UCMDB / Flexera One for infrastructure and software inventory (to enable inventory insights).
• Engage in technical assessments and hands-on problem-solving for discovery-related issues.
• Lead agent installation, deployment, and troubleshooting across hybrid environments.
• Design and implement new discovery patterns and integrations (if necessary).
• Configure and optimize UCMDB / Flexera One -> ServiceNow CMDB integration to represent the IT estate accurately and improve data coverage.
• Collaborate with stakeholders on requirement gathering, planning, and implementation work distribution.
• Drive tooling upgrades, re-platforming initiatives, and automation of discovery processes.
• Collaborate with engineering peers and stakeholders, championing Agile best practices.
• Participate in Agile ceremonies and contribute to continuous improvement.
• Support evolution of the ServiceNow CMDB data model to align with enterprise architecture.

What you’ll need

Great behaviours

• Strong desire to learn/grow in role.
• Ability to work proactively with light guidance.
• Clear communication and good stakeholder management and interpersonal skills.
• Adaptability & problem-solving mindset in complex & ambiguous situations.
• Pragmatic approach to delivering in an agile team

Good foundational knowledge

• Familiarity with CMDB and ITIL.
• IT experience of Cloud, on-prem or hybrid inc experience of X86, vCenter

Strong Technical Skills

• Understanding of discovery tools preferably UCMDB or Flexera & desire to learn in depth.
• Experience of any agent-based discovery tool (such as ServiceNow ITOM, BMC Helix, etc) or any agent based tool (e.g. SentinalOne, Dynatrace, AquaSec, ServiceNow ACCs, etc) or Cloud console
• Hands-on experience with agent installation and management or API discoveries
• Familiarity with hybrid IT environments (Azure, GCP, VMware, Oracle, SQL).

Nice to have

• Basic scripting skills (Python or Jython / Powershell / PERL)
• Exposure to orchestration skills (e.g. familiarity with Ansible or Chef)
• Understanding of version Control and CI/CD Skills (e.g. familiarity with GHE or Harness / Spinnaker / Jenkins)

Evaluation Criteria

The Grade D & E vacancies are essentially the same role and candidates will be assessed using the same interview but performance expectations will be slightly lower of Grade D candidates.

Assessment Area

What Good Looks Like

What to Listen / Probe For

Indicators of Strength

Score (1-5)

Examples

1. Technical Knowledge – Depth

Strong grasp of core technologies relevant to the role; able to explain complex topics clearly.

How they architect, troubleshoot, design, or optimise systems.

Clear reasoning, structured explanations, practical experience, ability to simplify complexity.

1. Technical Knowledge – Breadth / Outside Core Skillset

Awareness of adjacent technologies, tools, frameworks; curiosity beyond their specialism.

Examples of exploring new tech, side projects, learning paths.

Demonstrates broad understanding; mentions patterns, tooling, methodologies used outside main expertise.

1. Approach to Delivery

Reliable, structured, outcome‑focused; understands delivery frameworks (agile/DevOps/etc.).

How they plan work, communicate progress, manage deadlines, adapt to blockers.

Speaks in terms of value, delivery increments, clarity of ownership, iterative improvements.

1 = Proposed technical solution not aligned to problem

1. Handling Difficulties / Problem‑Solving

Logical, calm under pressure, able to break down issues and apply systematic troubleshooting.

How they diagnosed a real incident, resolved a conflict, or navigated a technical unknown.

Uses structured thinking (root cause, patterns, logs, tooling); learns from failures.

1. Personality & Behaviours

Collaborative, respectful, team‑oriented; fits LBG’s culture of continuous learning and support.

How they communicate, work with others, seek feedback.

Displays self‑awareness, emotional intelligence, openness, proactive communication.

1. Dynamism & Flexibility

Adaptable to change, willing to take on new challenges, comfortable with ambiguity.

Times they pivoted direction, supported new initiatives, responded to shifting priorities.

Demonstrates agility, resilience, ability to thrive in evolving environments.

1 = Follow process to letter

5 = Role models agility to achieve wider goal

1. Upskill Potential & Knowledge Sharing

Teachable, growth mindset, able to learn quickly and help others grow.

How they’ve self‑developed, mentored others, or built team capability.

Evidence of continuous learning; explains concepts clearly; contributes to team improvement.

2 = Follows direction to acquire new skills

4 = Evidences applying new learning proactively