Essential Functions / Responsibilities:
Oversee system installation, troubleshooting, project management, and customer satisfaction. Drive system installation and commissioning activities at customer site locations. Troubleshoot installed products for customer sites, including accurate and timely settlement of all warranty claims from assigned customers. Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction. Coordinate additional opportunities to serve the customer with the customer service team, parts, other Field Service Engineers (FSEs), repair services, sales, and product engineering teams. Oversee the maintenance activities for the customer and plan for inspections. Provide support to engineering teams working on customer CMU projects. Develop presentations and provide training and instruction to customers on system operations. Promote sales of maintenance services. Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction. Provide on-call support in response to customer calls for service. Ensure appropriate responses and services are provided to customer. Complete timely service reports and other administrative requirements. Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services. Support the bidding process for the customer Control and Machine Upgrade (CMU) projects. Support business growth opportunities and marketing campaigns.
Qualifications / Requirements:
Bachelor’s degree or equivalent in Electrical Engineering, Electronics Engineering, or related. Five (5) years of progressive experience in DC drive systems in acustomer facingroleWork experience to include: Two (2) years of experience working with power conversion or system controllers (for example: PEC, PECe, or CDC); Low-Voltage (LV) and Medium-Voltage (MV) drive technology to include: LV7000, DC Drives 2100E, SD7000, MV3000or MV7000; Onshore and offshore installation and commissioning project management; Motor Control Centers (MCC), or Power Control Centers (PCC); Transformer feeders, Generators, and Solar Inverter; Communication protocols including: Ethernet, Profibus, and Modbus; Executing performance tests for the complete drive systems including automation and troubleshooting.Any and allexperience may be gained concurrently. 100% remote position reporting to GE Energy Power Conversion USA, Inc. offices in Imperial,PA. Candidate may live anywhere in the continental U.S. Approximately 50% domestic and 10% international travelrequiredto unanticipated customer and project sites to orchestrate system installation, troubleshooting and commissioning activities. Travel expenses paid by employer.
GE Energy Power Conversion USA Inc.will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
GE offersa great workenvironment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.
It is made up of three businesses -- Power, Wind, and Electrification -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.
GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have the energy to change the world.
