Montage International

Lead Server, SET (Full Time)

Montage International  •  $18/hr  •  Newport Beach, CA (Onsite)  •  29 days ago
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Job Description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Hereto apply internally.

AtPendry,It’sAllBecauseofYOU!

Lead Server

Imagineturningyourpassionandtalentintoafulfillingcareer.Imagineabeautifulworkplace where you can learn, grow, and have fun AtPendry,weknowoursuccessisallbecauseofyou.Here,you’renotjustanassociatebuta passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively,discovercareergrowthopportunities,andhavefunwhilecraftinglasting,cherished momentsforourguests.Working atPendryismore than ajob;it’s awayoflife.Don’tjust imagine the possibility—join us.

YourJourney

  • Supervise the day-to-day functions of the restaurant while providing excellent customer service and actively contributing to department requirements and standards

  • Provide guidance, direction, and support to the server team, leading by example and fostering a positive work environment.

  • Assign duties and responsibilities to servers, ensuring appropriate coverage and staffing levels based on business needs.

  • Coach and mentor servers to improve performance, enhance service skills, and achieve service excellence.

  • Conduct ongoing training sessions on menu knowledge, wine service, upselling techniques, and customer engagement strategies.

  • Ensure food and beverages are being served in a professional and timely manner

  • Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.

  • Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.

  • Maintain cleanliness and organization in the dining area, including clearing and resetting tables, wiping surfaces, and replenishing condiments.

  • Monitor the set up and maintenance of the venue(s) to ensure all side work is complete

  • Interact with guests to ensure a positive guest experience

  • Attend daily pre-shift meetings

  • Assist with ongoing service training

  • Assist with the completion of daily shift reports as needed

  • Deliver on guests’ expectations and have the desire to create WOW moments

  • Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

AboutYou

  • You enjoy being an active business partner and passionate about spirits,wine, and food

  • You are personable and love engaging with guests

  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same

  • You are trustworthy and have integrity

MustHaves

  • Abilitytoworkaflexibleschedule,includingweekendsandholidays

  • Abilitytocollaborateinateamenvironment

  • Basic communication skills

  • Oneyearminimumofexperienceinfoodandbeverageoperations

  • Prior supervisory experience, a plus

  • Prior micros or other systems experience, a plus

  • Luxuryhotelexperience,aplus

YouWillEnjoy

  • Freemeals

  • Freeuniformsandcleaning

  • Ongoingcommunityoutreachevents

  • Hoteldiscounts

  • Associates’eventsthroughouttheyear

  • Healthcarebenefits

  • 401kretirementplanwithcompanymatching

PhysicalRequirements

  • Ability to stand and exercise mobility for extended periods of time during your scheduled shift

  • Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

  • Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi- regular basis

AtPendry,wewanteveryguestandeveryassociatetofeelthattheybelong.Tobeseen,tobe recognized, and to feelour gratitude.Inthe United States, we areproudtobe an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regardto race, color,religion,sex,age,nationalorigin,sexualorientation,genderidentity, disability,protectedveteranstatus,oranyotherbasisprohibitedbyfederal,state,orlocallaw. Job applicants with disabilities who need assistance oran accommodation in order to apply foraposition(ortheirrepresentative)shouldcontactthePeopledepartmentdirectlyatyour preferred location.

The pay scale for Lead Server, SET is $18.00 per hour.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International

About Montage International

Montage International, the ultra-luxury hospitality management company founded by Alan J. Fuerstman, features a distinctive collection of hospitality brands. Montage International encompasses the ultra-luxury brand Montage Hotels & Resorts, the new luxury hospitality brand Pendry Hotels & Resorts, Montage Residences, Pendry Residences, and the management of some of the country’s premiere golf courses and clubs. Founded in 2002, Montage Hotels & Resorts is an artistic collection of distinctive hotels, resorts, and residences. Pendry Hotels & Resorts, founded in 2014, is a collection of new luxury hotels for today’s cultured world travelers located in taste-making destinations. For more information, please visit www.montage.com and www.pendry.com.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Irvine, CA
Year Founded
2002
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