Job Description

The Lead Server is responsible for overseeing the restaurant operations, ensuring a high standard of guest experience, and managing both front-of-house and basic kitchen operations. This role combines hands-on service, light food preparation, guest interaction, and supervisory duties. The position requires strong organizational, interpersonal, and leadership skills, as well as the ability to maintain a clean, safe, and welcoming environment.

Duties/Responsibilities:

• Set up, restock, and maintain cleanliness of the breakfast area.
• Serve breakfast and beverages to guests, ensuring friendly and professional service.
• Prepare simple food items and beverages.
• Handle transactions using the POS system.
• Supervise and support waitstaff and kitchen assistants during restaurant hours.
• Manage guest reservations and oversee the flow of service.
• Address guest requests and resolve complaints diplomatically.
• Conduct daily inspections to ensure compliance with health, safety, and sanitation standards.
• Follow all alcohol service procedures
• Assist with training and supervising front-of-house staff.
• Follow standard operating procedures (SOPs).
• Coordinate with kitchen and event staff for special functions or banquets.
• Perform inventory checks and ensure sufficient supplies for service.
• Sanitize all cleaning tools and maintain equipment at the end of each shift.
• Assist other departments as needed to ensure optimal guest service.
• Perform other duties as assigned.

Required Skills/Abilities:

• Strong supervisory skills.
• Excellent interpersonal and customer service abilities.
• Good organizational skills and attention to detail.
• Ability to follow recipes and culinary procedures.
• Familiarity with food handling, safety, and sanitation guidelines.
• Ability to function well in a fast-paced, sometimes stressful environment.
• Proficiency with POS and scheduling systems.
• Good analytical and problem-solving skills.
• Willingness to work long hours, irregular shifts, weekends, and holidays.

Education and Experience:

• High school diploma or equivalent.
• Previous Food and Beverage service experience preferred
• Experience in guest-facing roles and basic food preparation.

Physical Requirements:

• Able to stand for prolonged periods
• Able to climb stairs
• Able to walk kitchen and service public areas
• Able to twist, bend, reach and pull
• Able to lift up to 50 pounds

Competitive Compensation and Benefits including health, vision, and dental insurance, as well as 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays.

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.