Job Description

Qualifications

• High School Diploma/GEDand one year of experience in shelter operations and/or security required.
• Excellent observational skills and attention to detail.
• Excellent interpersonal and communication skills, including strong de-escalation skills.
• Ability to competentlysupervise, accept supervision, and effectively contribute to the team.
• Work well with diverse clients and respect confidentiality; work within ethical and legal parameters.
• Computer literate, including Microsoft Office Suite and the onsite camera security system.
• Valid Driver's License and must meet the MVR driver’s qualifications, preferred.
• Must pass The Salvation Army background checks.
• Willingness to support the philosophy, goals, and objectivesof The Salvation Army.
• Must be able to successfully complete CPR/First Aid, CPI, and Bloodborne Pathogen certification.
• Safe From Harm will apply upon commencement of employmentand Safe From Harm training must be satisfactorily completed within the first thirty (30) days of employment.

The Lead Security Monitor assists in the overall management and supervision of the security team, ensuring a safe and supportive environment for clients, staff, and visitors. The Lead is responsible for monitoring the building and occupants and for responding to and appropriately managing crisis and emergency situations. This is a regular, fulltime position.

Essential Duties and Responsibilities

This job description is not all inclusive. It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned by supervisor

• Maintain positivework atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates.
• Support the Mission of The Salvation Army by treating every client, donor, and colleague with respect and dignity, and without discrimination of any kind.
• Engage all communitymembers in a way that brings them to the Corps for programming, events, and Pathway of Hope.
• Develop and maintaina positive rapport with clients.
• Provide clients and visitors with information, resources, and directions as needed.

Staff Management

• Actas on-site supervisor in absence of other management, ensure policies and procedures are followed.
• Assistin guiding, mentoring, and training the security team.

Security

• Support clients in followingrules and expectations to assist them in maintaining their program eligibility.
• Monitor the property and occupants;complete rounds, monitor cameras, and control building access.
• Safely recognize and quickly respond to crisis situations; deescalating and utilizingthe least restrictive approach (may include approved physical intervention techniques, as a last resort).
• Competently follow the Harbor Light Safety and Security Management Plan.
• Respond tosafety concerns in a timely manner, contacting emergency personalmanagement as
• Escort staff, visitors, and clients,as needed.

Additional Responsibilities

• Maintain accurate, professional, timely, and non-judgmental verbal and written communication.
• Complete all paperworkin a timely manner, including logs, incident reports, and statistics.
• Ensure areas contaminated with body fluids are cleaned and disinfected in a safe and timely manner, assisting on occasion.

1010 Currie Avenue Minneapolis, MN 55403

Full Time, 40hrs/week

40 hoursweek, $18.99-$20.88/hour

Working Conditions

There are normally no hazardous or significantly unpleasant physical working conditions, with the exception of the occasional emotional distress or turmoil (due to varying situations) with and between staff and/or clients. The duties and responsibilities of this position cannot be performed from home.

Bloodborne Pathogens Exposure Risk Level

Risk Level 2 - The tasks or activities conducted by Risk Level 2 workers do not involve reasonably anticipated exposure to blood or other potentially infectious materials, but could result in such exposure in non-routine, emergency situations.

Physical Activities and Requirements of Position

• Hearing – Able to hear average or normal conversations and receive ordinary information.
• Repetitive Motion – Movements frequently and regularly requiredusing the majority of the body.
• Physical Strength – Variety of Work; sitting approximately 50% of the time, with some prolonged standing, walking, bending, climbing. Exerts up to 50 pounds of force occasionally.
• Talking – Especially where one must frequentlyconvey detailed or important instructions, information, and ideas accurately, loudly, or quickly.
• Travel – The incumbent will be requiredto travel by personal vehicle, organization vehicle or other mode of travel as required supporting the mission of The Salvation Army.
• Visual Abilities – Average, ordinary, visual activity necessary to prepare or inspect documents.

Mental Activities and Requirements of Position

• Mathematics Ability – Ability to perform basic math skills, addition, subtraction, multiplication, division, fractionsand percentages.
• Language Ability –Ability to speak, read and write English in a manner that is sufficient for clear communication with supervisors, employees, leaders, parentsand participants in order to perform the requirements of this job.
• Reasoning Ability – Able to interpret various instructions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative and are not inclusive of the initiative expected to assume other responsibilities as needed.

Qualifications

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. We do not discriminate against applicants on the basis of race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, status with regard to public assistance, or membership or activity in a local human rights commission. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off