Job Description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The Lead Salesforce Engineer at Safelite works on an agile technology team, and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. The Lead Salesforce Engineer has a deep technical knowledge of Salesforce and its integrations; they lead teams and supervise work on large projects and across multiple teams; and accomplish work through direction, delegation, and influence. They help set and maintain standards for the entire organization.

The Lead Salesforce Engineer successfully manages cross-team commitments and work completion, and improves productivity of teammates across multiple teams. They work between and across teams almost as much as with their own, participate in major projects and initiatives within and between teams, and are consulted for large projects and called in to solve tricky problems.

What you will do

• Providetechnicalleadershiptoprogram,project,ordevelopmentteam for Salesforce

• Leadteamengineeringactivitiesthroughdirection,influence,anddelegation

• Driveoverallprojectdesignandestimatesthatmeetbothbusinessandtechnologystrategyneedsduringprojectscopingphases;collaborateswithotherITteamstodesignintegrationsbetweenapplications

• ReadsspecsandwritescodeaccordingtospecificationusingpatternsandlanguagesapprovedbyTechnicalLeadandArchitect;adheretobestpracticesandend-userrequirements

• Leadsthedesignprocessthatgeneratesapplicationfunctionalandtechnicalspecifications(JAD,ThreeAmigos)

• CollaborateswithProductOwner, UX, ITLeadership,andbusinessstakeholderstoplanchangestoaproductforenhancementsandnewfeatures;demonstratesbusinessknowledgebyactivelyparticipatingandprovidingrelevantsuggestionsandinsight

• CollaborateswithITLeadershipandotherLeadandSeniorEngineerstoimproveoverallarchitecture,design,andprocesseswithintheDigitalorganization

• Coachesandtrainsmembersoftheengineeringteamoncodestructure,patterns;reviewandapprovepullrequests,andprovidefeedbackonoverallcodequality

• Ensuressecurityguidelines,compliance,andotherbusinessstandardsarefollowedtosupporttheapplication

What you will need

• Bachelors Degree or equivalent experience

• 7-9 years of experience with Salesforce integrations and third-party tools, including knowledge of APIs, data migration, and system integration across Salesforce clouds (preferred)
• Prior experience in configuration management, and release coordination (required)
• Familiarity with managing or supporting licensing and permission management in Salesforce Service Cloud and other platforms (required)
• Previous experience working across solutions or coordinating across different product areas. (cross-cloud Salesforce experience a plus)
• Salesforce Service Cloud Knowledge
• Excellent analytical and problem-solving abilities, with a data-driven mindset
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Experience with Jira