This role works closely with business stakeholders, technical teams, and leadership to translate requirements into robust architectural designs and ensure the long‑term stability of the Salesforce ecosystem.

Key Responsibilities

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  Lead the end‑to‑end technical design of Salesforce solutions across Service Cloud, Experience Cloud, Public Sector Solutions (PSS) , LPI data model and custom applications.
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  Develop and maintain architectural standards, integration patterns, and best practices for Salesforce and related systems.
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  Develop, customize, enhance salesforce applications using Apex classes, triggers, Lightning Web Components (LWC), Flow, visualforce and SOQL/SOSL and Omnistudio Components (Flexcards, Omniscripts, DataRaptors, Integrations Procedures)
• 
  Translate business requirements into scalable technical designs, ensuring alignment with platform capabilities and enterprise architecture.
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  Provide technical guidance to development teams, review code, and ensure adherence to design principles and security standards.
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  Oversee integration between Salesforce and external systems using APIs, middleware, and data pipelines.
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  Conduct impact assessments for new features, enhancements, and platform updates.
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  Ensure optimized system performance, data integrity, security controls, and compliance (including role hierarchy, sharing rules, and data governance).
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  Support deployment strategies, CI/CD processes, and environment management.
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  Serve as a subject matter expert during requirement workshops, design reviews, and solution validation.
• 
  Stay current with Salesforce releases, new features, and industry best practices.

Required Qualifications

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  Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
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  Extensive experience designing and implementing large‑scale Salesforce solutions.
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  Strong knowledge of Salesforce configuration, Apex, Lightning Web Components, APIs, and integration frameworks.
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  Experience with complex data modeling, security design, and performance optimization.
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  Proficiency with DevOps tools, CI/CD, version control, and release management.
• 
  Salesforce certifications such as
  Salesforce Developer Certifications (PDI/PDII)
  are required
  and Salesforce Certified Technical Architect (CTA), Application Architect, System Architect
  credentials preferred.

Soft Skills

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  Excellent communication and stakeholder management skills.
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  Strong analytical and problem‑solving abilities.
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  Ability to lead technical discussions and influence design decisions.
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  Collaborative mindset with the ability to work in cross‑functional teams.

Requirements