Premium BU
M3 to M5
The incumbent is responsible for leading customer experience and building love for motorcycling via experiential activities and expeditions to build communities. The role involves overseeing ride route selection, creation of briefing modules, ensuring vehicle procurement.. The role assists brand teams with market insights, customer feedback thereby building communities for our Premium Customers.
A purpose driven role will involve:
A typical day in life involves engaging with active rider community chapters, managing rider training academies, and resolving high-priority customer escalations, planning experiential rides, signature expeditions, and safety briefing modules, and analyzing post-event CSAT/NPS feedback for improvement
MBA in Marketing pref from Tier 1 institute with 12+ years of experience sales & marketing, and event management
Hero MotoCorp, the world’s largest two-wheeler company, is shaping the future of mobility for over 125 million riders across 48 countries. Our story began in 1984, founded by the visionary Chairman Emeritus, Dr. Brijmohan Lall Munjal, with a bold vision: to make mobility accessible and aspirational for millions. Under the dynamic leadership of Executive Chairman, Dr. Pawan Munjal, we have grown into a global force in innovation, sustainability, and purpose-driven growth. Driven by our vision to ‘Be the Future of Mobility,’ we are innovating for tomorrow with our emerging mobility brand, VIDA, and groundbreaking innovations like the Surge S32, recognized as one of TIME's Best Inventions of 2024.
With world-class R&D hubs in India and Germany, and advanced green manufacturing across three countries, we’re building more than machines.
We’re building momentum for the planet.
From icons like Splendor and Karizma to our premium collaboration with Harley-Davidson, we deliver performance with purpose. Our commitment to sustainability runs deep - we've achieved zero waste-to-landfill and 455% water positivity, and our DJSI (Dow Jones Sustainability Index) recognition reflects our dedication to doing business the right way. Recognized by TIME as the World’s Best Organizations (2024) and Asia Pacific’s Best Companies (2025), we are an organization driven by values and powered by people.
Hero MotoCorp is more than a workplace; it’s a launchpad for your boldest ambitions.
Join us.
Create. Collaborate. Inspire.
Come, be the future of mobility.
