Job Description

Role of a Lead Retail Sales Associate at our Burien store

SHIFT: Tues-Sat (9:30am - 6:00pm)

Works with the Store Manager and Call Center to set up retail stores for long-term profitability by selling brand-appropriate products, providing customer service support, and building relationships with customers.

Essential Responsibilities

• Provides superior customer service to customers and anticipates product needs.
• Understands the demographic of customer base when it comes to ordering, recycling, and events.
• Continually expands knowledge of sustainability and brand-appropriate products and services.
• Educates customers about waste reduction and sustainability.
• Represents and builds the Recology brand outside the store through community events. Some events will be outside of regular store hours.
• Opens and closes the store each shift.
• Sells products designed to reduce waste.
• Runs the cash register.
• Processes customer payment and other Customer Service requests.
• Identifies and researches new products for sale.
• Forecasts and creates transfer of inventory from inventory center to store.
• Forecasts and orders core brands.
• Ensures smooth operations of recycling pickups from vendors and Streetscapes.
• Checks in, records, and organizes items dropped off for recycling.
• Receives and labels products.
• Stocks product on sales floor.
• Maintains visual standards and cleanliness of the store.
• Communicates and cooperates with other staff.
• Creates monthly store schedule.
• Trains new full time and part time employees.
• Meets monthly with manager to discuss areas of opportunity and success.
• Other duties as assigned.

Qualifications

• Five years of experience in customer service and/or retail; or equivalent of education and experience preferred.
• Knowledge of retail sales operations, including industry standards, requirements and Retail Sales quality measurements.
• Knowledge of computer programs, including Microsoft Office suite of applications.
• Knowledge of industry specific software systems preferred.
• High school diploma or GED required.
• Bachelor's degree preferred.
• Principles of employee training and supervision.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.