Northbridge Companies

Lead Receptionist - Full-time

Northbridge Companies  •  Brunswick, ME (Onsite)  •  1 day ago
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Job Description

Receptionist

Monday-Friday 8am-4pm

Threading Joy and Connection

Why Join Our Team:
We care about our team and offer lots of benefits for your growth and happiness.
  • Competitive Compensation: Get paid well for your skills and hard work.
  • Flexible Scheduling: Have a flexible schedule that fits your life.
  • Time Off: Take breaks with paid holidays, vacation, and personal days.
  • Health and Wellness: Stay healthy with good insurance for you and your family.
  • Financial Security: Plan for the future with a 401(k) and company match.
  • Invested in You: ongoing training and growth opportunities.
Receptionist Job Summary
As the first point of contact for residents, visitors, and associates, you will play a crucial role in creating a warm and welcoming environment. You’ll be the face of our community and all we represent.

Responsibilities:

  • Greet and welcome residents, families, and visitors with a friendly and helpful attitude.
  • Create and maintain schedule for Reception associates.
  • Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary.
  • Manage and distribute incoming mail and packages.
  • Assist residents and their families with general information and inquiries.
  • Coordinate appointments and meetings for residents with various community services.
  • Perform general clerical tasks, including data entry, filing, and photocopying.
  • Monitor and control access to the community, ensuring the safety and security of residents and staff.
Qualifications:
  • Have a high school diploma or equivalent.
  • Previous experience in a customer service or receptionist role is preferred.
  • Excellent verbal and written communication skills.
  • Proficient in using basic office equipment and computer applications.
  • Empathy and understanding for the needs of senior residents.
  • Be compassionate and patient, professional and courteous at all times.
As the face of our community, you will bring joy to everyone’s day. Join us and measure your success in the smiles you help create.

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Criminal Background Screening is required.

Live Well, Love Life

#IND3

Northbridge Companies

About Northbridge Companies

Northbridge Companies is a leading provider of senior housing and services, providing a wide scope of development, operational management, sales management and advisory services for our own portfolio of communities as well as third party clients. Our experience includes the full spectrum of senior housing including: independent living (“IL”), assisted living (“AL”) communities, memory care (“ALZ”) and continuing care retirement communities ("CCRC").

Currently Northbridge Companies owns and manages communities in: Maine: Brunswick, Hallowell, Wells & Westbrook; Massachusetts: Andover, Burlington, Dartmouth, Mashpee, Needham, Newburyport, Plymouth, Tewksbury & Wayland; New Hampshire: Milford; Connecticut: Torrington

Northbridge fully understands and appreciates the needs and expectations of the customer. We strive to evolve as we learn about and provide for the unique needs and desires of seniors. Our efforts can be clearly seen in the thoughtful design of our residences, the amenities provided, the positive feedback we receive from our residents and families and the financial success our communities achieve.

In an industry where senior living options are plentiful, our focus on customer service, creating relationships and achieving successful outcomes has been the key to our success and has allowed Northbridge Companies to develop into an industry leader within the Northeast.

If you or someone you know is interested in employment with Northbridge please reach out through LinkedIn or visit: http://www.northbridgecos.com/careers

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Burlington, MA
Year Founded
2008
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