IND Lead Quality Engineer - GCC025
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking a detail‑oriented QA Engineer to ensure the quality and reliability of our software products. The ideal candidate will have experience in both manual and automated testing, a solid understanding of QA methodologies, and the ability to collaborate effectively with development teams to deliver high‑quality solutions.
· Develop, implement, and maintain quality assurance processes and standards
· Review product specifications and user stories, translating them into detailed test plans and comprehensive test cases
· Collaborate with development teams, product owners, and business analysts to plan and define quality testing for user stories throughout sprint cycles
· Execute test runs and document results thoroughly
· Prepare clear, comprehensive notes and communicate findings to the development team
· Perform retesting to ensure defects are resolved and the product is ready for Product Owner acceptance
· Conduct regression testing to ensure scheduled deployments do not impact existing functionality
· Identify areas suitable for test automation and recommend effective solutions
· Support continuous improvement initiatives across QA processes and team practices
· Utilize tools such as Rally to manage test cases and track defects
· Perform and document root cause analysis on identified defects
· Test RESTful and SOAP APIs to validate integration and backend behavior
· Apply strong SQL skills to query, validate, and analyze complex datasets, supporting backend and data‑driven testing
· Experience with Generative AI development tools
· Strong analytical and problem‑solving abilities
· High attention to detail with the ability to manage multiple priorities in a fast‑paced environment
· Experience working within Agile development teams
· Ability to quickly learn and adapt to new products and technologies
· Proven experience translating requirements into clear, actionable test cases
· Strong communication skills with excellent documentation capabilities
· Experience working with databases, strong SQL proficiency, and hands‑on automation testing skills
· Demonstrate hands on experience with AWS cloud services
· Perform API automation
· Hold mainframe experience to support testing of legacy and core systems
· Develop automation frameworks for Regression and Smoke test suites
· Opportunity to work on advanced cloud automation and AI technologies
· Collaborative and innovative work environment
· Competitive compensation and comprehensive benefits
· Continuous learning and professional development opportunities

Showing up for people isn’t just what we do. It’s who we are – for over 200 years. And while it looks different every day, we do more to innovate for our customers, our communities and our employees. Because you put your trust in us.